Sales Development Representative (SDR)

ShopView, Inc.; Canada; On-site; CAD 55,000 - 85,000; Full time

Job summary

ShopView is seeking a driven Sales Development Representative (SDR) to join our growth team. You will identify and contact new leads, initiate conversations, and book qualified demos for our Account Executives.

We value career SDRs who love prospecting, with a focus on cold calling, sharp outreach, and turning interest into engagement. You will use HubSpot, ChatGPT, and Intercom to personalize at scale and build relations with busy shop owners.

Qualifications

• 5+ years of SDR or sales development experience in SaaS/tech/B2B.
• 2+ consecutive years as an SDR at a single company demonstrating tenure.

Responsibilities

• Prospect daily to identify and research new repair shops that could benefit from ShopView.
• Reach out via cold calls, emails, and social channels to start meaningful conversations.
• Qualify inbound and outbound leads and book product demos for the sales team.
• Write high-quality outreach sequences using automation + a personal touch.
• Use AI tools to increase efficiency, personalize messaging, and analyze what's working.
• Maintain clean, organized records of outreach and results in our CRM (HubSpot).
• Learn the ins and outs of ShopView and the shop management software space.
• Work closely with marketing and customer success to improve lead quality and messaging.

Skills

SDR experience

Cold calling

Email outreach

HubSpot usage

Tools

HubSpot

ChatGPT

Intercom

Loom

Apollo

Job description

ShopView is modern shop management software built for independent heavy-duty and automotive repair shops. We help shop owners cut through chaos, simplify operations, and grow their businesses—without the headaches of outdated legacy systems.

Our platform is built from the ground up to be fast, intuitive, and AI-powered. We're creating the future of repair shop tech by focusing on automation, smart insights, and real ROI. Our customers are real-world problem solvers—mechanics, owners, ops leads—and we're here to help them run better businesses.

About the Role

Location: Canada (remote).We're hiring Canada-based candidates only for this role.

We're looking for a scrappy, smart, and energetic Sales Development Representative (SDR) to join our growth team. You'll be responsible for identifying and reaching out to new leads, starting conversations, and booking qualified demos for our Account Executives.

Here's what makes this different:we're looking for a career SDR.Not someone using this seat as a 12-month layover on the way to an AE badge—someone who genuinely loves the craft of prospecting and wants to geteliteat it. If cold calling, sharp outreach, and turning a "not interested" into "tell me more" is the part of sales you actually love, this is built for you. We're investing in a team of career SDRs, and the growth path here runsdeeper into the role, not out of it.

At ShopView, we value creativity, automation, and empathy. You'll use tools like HubSpot, ChatGPT, and Intercom to craft sharp outreach, personalize at scale, and build relationships with shop owners who are usually too busy to pick up the phone—unless you're good.

What You'll Do

Prospect daily to identify and research new repair shops that could benefit from ShopView.

Reach out via cold calls, emails, and social channels to start meaningful conversations.

Qualify inbound and outbound leads and book product demos for the sales team.

Write high-quality outreach sequences using automation + a personal touch.

Use AI tools to increase efficiency, personalize messaging, and analyze what's working.

Maintain clean, organized records of outreach and results in our CRM (HubSpot).

Learn the ins and outs of ShopView and the shop management software space.

Work closely with marketing and customer success to improve lead quality and messaging.

What We're Looking For

5+ years of SDR or sales development experience(SaaS, tech, or B2B strongly preferred).

A proven track record of 2+ consecutive years as an SDR at a single company—we want to see real tenure and staying power, not a string of short stints.

You genuinely love being an SDR.Call volume and results excite you, and you want to grow in this role.

You're comfortable cold calling and cold emailing—and can handle rejection with grace.

You can write clear, sharp, and friendly outreach that feels human.

Organized, self-motivated, and metrics-driven—you like knowing the scoreboard.

Curious about AI tools and how to use them to move faster and smarter.

Comfortable speaking with shop owners, service advisors, and mechanics.

A positive, resourceful attitude—you figure things out, ask questions, and keep going.

Bonus Points For

Experience selling into small businesses or trade industries (especially auto/truck/equipment repair).

Familiarity with tools like Apollo, HubSpot, ChatGPT, and Loom.

Prior experience at an early-stage startup.

Why Join Us?

ShopView is building the future of shop software. We work fast, experiment often, and genuinely care about delivering value to every shop we talk to. You'll be joining a small, driven team where your input matters and your impact is felt.

And we mean it when we say this is a career SDR role. We'll support your growthinside the craft—senior SDR levels, growing comp and ownership as you master the pipeline, first crack at new markets and playbooks, and a real seat at the table in how we build our outbound motion. If you want to be one of the best SDRs in the business and be paid and respected like it, that's the path we're building here.