Sales Coordinator

go2HR; Whistler; On-site; CAD 52,000; Full time

Job summary

Eine führende Hospitality-Firma sucht einen Sales Coordinator, der das Verkaufsteam unterstützt und die Kundenbeziehungen pflegt. In dieser Rolle sind Sie für die Organisation von Kundenkommunikation, die Erstellung von Verträgen und die Verwaltung von Datenbanken verantwortlich. Ihre Detailgenauigkeit und Ihr Engagement für den Kundenservice werden dazu beitragen, die Umsatzziele zu übertreffen. Mit einem motivierten Team und einem unterstützenden Management werden Sie die Möglichkeit haben, Ihre Fähigkeiten in einem dynamischen Umfeld weiterzuentwickeln. Wenn Sie eine Leidenschaft für Gastfreundschaft haben und in einem freundlichen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Teamorientierte Kollegen

Lern- und Entwicklungsmöglichkeiten

Belohnungs- und Anerkennungsprogramme

Mitarbeiterunterkunft

Rabattierte Hotelaufenthalte

Erweiterte Gesundheitsleistungen

Kostenlose Mitarbeitermahlzeiten

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten und Kommunikationsfähigkeiten.
• Starke organisatorische Fähigkeiten und Detailgenauigkeit.

Responsibilities

• Unterstützung der Verkaufs- und Veranstaltungsteams bei der Kundenkommunikation.
• Vorbereitung von Dokumenten wie Vorschlägen und Verträgen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisation

Detailgenauigkeit

Zeitmanagement

Teamarbeit

Eigenverantwortung

Proaktive Einstellung

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Abschluss in Hotelmanagement

Tools

CI/TY Software

Microsoft Office Suite

Job description

Open to International Applicants

Open to international applicants with valid Canadian work permits.

About the Role

Our Quality Keepers understand that small details significantly impact customer impressions. Their organization, attention to detail, and overall care reinforce our position as the world’s leading hospitality company.

The Sales Coordinator provides active support to the Sales Division through various office tasks to help meet and exceed revenue goals. This role enables managers to develop new business and maintain client relationships via administrative support, account research, client correspondence, and reporting, among other duties.

What We Are Looking For

• A warm, people-oriented demeanor
• A team-first attitude
• High attention to detail and a drive to complete tasks

Position Requirements

• Assist sales and events teams with daily client communications, proposals, contracts, and mail.
• Prepare documents such as proposals, contracts, and banquet event orders.
• Maintain group and tour blocks, adjusting for space requests and releases.
• Manage customer database using CI/TY as directed by sales managers.
• Serve as a point of contact for clients via phone and email.
• Coordinate and execute functions and promotions, including tours and client events.
• Conduct site inspections and participate in tourism events as needed.
• Handle office administrative duties: processing purchase orders, ordering supplies, report generation, and general office tasks.
• Support wholesale reservations input and billing processes.
• Research and follow up on existing and prospective accounts.
• Gather materials and assemble information packages.
• Promote brand awareness internally and externally.
• Communicate professionally in written and verbal forms.
• Support the Meetings and Events Team with various planning and execution tasks.
• Perform other duties as assigned and provide a satisfactory criminal record check.

Skills & Experience

The ideal candidate will possess:

• Exceptional customer service skills
• Ability to build and maintain credibility and relationships
• Excellent communication skills
• Strong organizational and planning abilities
• Attention to detail
• Time management skills with the ability to handle multiple priorities
• Ability to work independently and in teams
• A sense of urgency, proactiveness, and results-driven attitude
• Proficiency in client and web-based software, including Microsoft Word, Excel, PowerPoint
• Typing speed of at least 50 words per minute
• Self-motivation, reliability, and a high initiative level
• Integrity, ethics, and professionalism
• Formal education in university or college, preferably in hotel management

Compensation

Annual salary: 52K/yr

Perks & Benefits

• Team-oriented coworkers and encouraging management
• Learning and development opportunities
• Reward and recognition programs
• Staff accommodation (subject to availability)
• Discounted hotel stays through Marriott ‘Explore’ Program
• Extended health benefits
• Complimentary staff meals

Health & Safety

Our safety priorities include:

• Safety orientations and training
• Certification through COR, verifying our safety and health programs meet national standards
• Monthly safety committee meetings