Sales Coordinator

Parking Control Co.; Montreal (administrative region); Hybrid; CAD 42,000 - 65,000; Full time

Job summary

TAPCO/Logix ITS in Montreal, QC, is seeking a Sales Coordinator to drive regional revenue growth and strengthen customer relationships. You will support account executives and manage sales data across CRM and ERP systems.

The role requires at least two years in sales or customer service, proficiency with MS Office, and excellent communication in English and French. You’ll thrive in a fast-paced environment and contribute to documenting quotes, orders, and bids.

Qualifications

• Two years or more in sales or customer service.
• Experience in sales support or customer-facing roles, preferably in manufacturing.
• CRM experience preferred; ERP experience preferred.
• Strong multitasking and organizational skills.
• Excellent communication and interpersonal abilities.
• Fluent bilingual French and English; English essential for this role.

Responsibilities

• Collaborate with sales teammates to qualify and convert marketing leads into opportunities.
• Support regionally aligned account executives with customer sales opportunities.
• Update CRM data accurately and promptly.
• Prepare and maintain quotes, orders, and bids.
• Maintain accurate data in the ERP and respond to inquiries via phone and web.
• Perform other duties as assigned.

Skills

Multitasking

Communication

Customer-focused

Sales support

Interpersonal skills

Bilingual (French & English)

Tools

CRM

ERP

MS Office

Job description

TAPCO/Logix ITS is an innovative technology conglomerate dedicated to addressing everyday safety and parking challenges. We are driven by our passion for saving lives, preventing speeding, and simplifying parking experiences.

At TAPCO/Logix ITS, our commitment to enhancing well-being extends not only to millions of drivers worldwide but also to our valued employees. We empower our team members to invest in their personal growth, knowledge, and skills.

We are looking for aSales Coordinator that will play a pivotal role in driving regional revenue growth and building strong customer relationships. They will be a key contributor in several core sales processes that facilitate Tapco’s sales team to optimize performance. The successful candidate will be exposed to many aspects of customer engagement in an outcome-focused team environment.

Key Responsibilities (duties listed may vary in terms of importance and other duties may be added or eliminated as this position develops):

• Collaborate closely with sales teammates in the qualification and execution of marketing leads into sales opportunities.
• Support regionally aligned account executives with customer sales opportunities.
• Ensure all relevant data is updated within the CRM system accurately and promptly.
• Prepare and maintain accurate sales documentation, including quotes, orders, and bids.
• Maintaining accurate and relevant data relating to customers, quotes, and orders in the ERP.
• Provide timely response to customer inquiries via phone and website interactions.
• Performs other duties as assigned

What we are looking for:

• Two years or more, of sales or customer service position.
• Proven experience in a sales support or customer facing role, preferably in a manufacturing setting.
• Experience working with a CRM (preferred).
• Prior experience working within an ERP (preferred).
• Demonstrated ability to thrive in a multi-tasking environment.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Aptitude to thrive in a customer-focused and results-driven environment.
• Ability to understand basic technical specifications and application drawings.
• Desire to advance in one’s career
• Bilingual in French and English, both written and spoken
  • English communication skills are essential for this role as it involves frequent written and verbal interactions with the executive team & employees in both Canada & the United States, and as well as preparing documentation and reports in English.

TAPCO/Logix ITS is an equal opportunity employer, committed to fostering a dynamic and inclusive work environment for all employees.

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