Coordinator - Sales Administration

Linamar Corporation; Guelph; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Drug, Dental & Vision benefits

Career advancement opportunities

Sustainability Council

Community outreach

Job summary

Linamar Corporation in Ontario seeks a Sales Administration Coordinator to support the sales admin team and coordinate with cross-functional departments. You will verify order details with Field Sales and Skyjack Financial Services, help with reporting, and maintain monthly ship targets.

This is an on-site role in Guelph, Ontario. Responsibilities include handling daily inquiries, managing orders from entry to invoicing, coordinating forecasts and ship schedules, and generating regular reports.

Qualifications

• Post-Secondary education in a Sales or Business-related discipline or relevant experience.
• 3–5 years in sales support or order management with customer interaction.
• Experience in manufacturing environment is an asset.
• Proficient with Outlook, Word, and Excel at an intermediate level.
• Experience with ERP system.

Responsibilities

• Manage daily calls and emails from customers and sales force, providing feedback incl. freight quotes, lead times and ship scheduling.
• Manage customer orders from entry to shipping and invoicing with cross-functional teams.
• Coordinate customer forecasted pre-buy orders and production slots.
• Create and coordinate batch ship schedules for plants; coordinate shipments with customers, carriers and logistics.
• Manage invoicing and liaise with AR for processing invoices and credits.
• Coordinate with Field Sales, Production, Materials, Logistics and Scheduling to meet customer requests.
• Verify details with Field Sales and Skyjack Financial Services including pricing, terms, lead times and quotations; ensure documents complete before shipment.
• Prepare daily/weekly/monthly reporting for internal/external use.
• Maintain database records including customer and order data.
• Monitor monthly ship targets and ensure shipping level meets targets.
• Manage assigned accounts and maintain relationships.
• Participate in staff/intercompany meetings and continuous improvement projects.
• Self-motivated to complete all tasks with 100% accuracy and accountability.

Skills

Customer service

Excel

Outlook

Word

ERP system

Communication skills

Organizational skills

Problem solving

Education

Post-secondary education in sales

Tools

ERP system

MS Office

Job description

Job Title: Sales Administration Coordinator

Job Summary:

Reporting to the Sales Supervisor, the Sales Administration Coordinator will support the sales Admin team and coordinate with cross functional departments to meet customer requests. They will work with Field Sales and Skyjack Financial Services to verify any details regarding orders from customers, assist with reporting and maintaining monthly ship targets.

This role is on-site.

Responsibility:

• Manage daily calls and emails from customers and sales force, providing feedback to inquiries including freight quotes, equipment lead time and ship scheduling.
• Manage customer orders throughout the process (order entry to shipping and invoicing), working with all departments to ensure customer satisfaction.
• Co-ordinate customer forecasted pre-buy orders, ensuring production slots are managed.
• Create and co-ordinate batch ship schedules for plants, based on customer requirements and hip plan. Co-ordinate shipments with customers, carriers and logistics as required.
• Manage customer invoicing, ensuring accuracy. Liaison with AR for processing invoices and credits.
• Co-ordinate with Field Sales, Production, Materials, Logistics and Scheduling to meet customer requests, including order configuration, on-time delivery and problem resolution.
• Work with Field Sales and Skyjack Financial Services as needed to verify details surrounding pending or potential orders for customers, including pricing, terms, lead times and quotation requirements and ensuring financial documents are complete before shipment.
• Perform daily/weekly/monthly reporting (ex. Shipments, open orders) as required for externa and internal use.
• Maintain database records accurately, including customer and order data etc.
• Monitor monthly ship targets and ensure level of shipping is occurring throughout each month to meet targets.
• Manage assigned accounts (ex. Reporting, order entry, point of contact, maintaining relationships)
• Participate in staff meetings, intercompany production, and ship meetings as required.
• Initiate and/or complete as assigned continuous improvement projects.

Self-motivated to complete all tasks with 100% accuracy and full accountability.

Academic/Educational Requirements:

• Post-Secondary education in a Sales or Business-related discipline or previous relevant work experience.

Minimum of 3 to 5 years’ experience in a Sales support or order management role with hands-on experience in customer interaction.

Required Skills/Experience:

• Experience in the manufacturing environment will be an asset.
• Must be capable of interacting with customers effectively while working through inquiries and issues.
• Must be proficient in the use of Microsoft Outlook, Word, and intermediate level Excel.
• Experience working with an ERP system.
• Must have excellent communication skills (oral and written) and above average problem-solving skills.
• Demonstrated organizational skills and be able to work independently with the ability to prioritize and multitask in a fast-paced environment.
• Must have capable of producing reports by extracting and manipulating data from various sources.

Bilingual in French or Spanish is an asset.

What Linamar Has to Offer:

• Competitive Compensation
• Employee Benefits package includes but is not limited to, Drug, Dental & Vision etc.
• Opportunities for career advancement.
• Sustainability Council
• Community based outreach supporting both local and global initiatives and charities.

About Us:

Linamar Corporation is a Canadian-founded global manufacturer, renowned for its advanced engineering and innovative product development across diverse industries and markets. Our journey started in 1966 under the visionary leadership of our founder, and today, we remain committed to cultivating a culture of innovation and collaboration.

With access to state-of-the-…