Sales Consultant (Performance Toyota)

Performance Auto Group; Ontario; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading automotive group in Southern Ontario is seeking a Sales Consultant. The role involves delivering exceptional customer service, maintaining product knowledge, and ensuring competitive car quotes. Join a dynamic team committed to integrity and community impact.

Benefits

Health, dental and vision insurance

Disability, critical illness and life insurance

Employee Assistance Plan (EAP)

Discount on vehicles, service and parts

Discounts to retailers and service providers

Free employee events

Qualifications

• Automotive Sales Experience preferred.
• Must have a valid Ontario Driver's License and good driving record.

Responsibilities

• Deliver exceptional customer service on all interactions.
• Maintain solid product knowledge on vehicles and programs.
• Ensure competitive and reasonable customer car quotes.

Skills

Communication

Problem Solving

Time Management

Organizational Skills

Customer Service

Education

High School Diploma or GED

OMVIC Certification

Tools

Dealer CRM system

Job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Sales Consultant to join their team

About Us

Performance Auto Group is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
Project a positive attitude for the benefit of our customers and fellow employees.

Ensure that all work performed is thorough, accurate, and completed in a timely fashion.

Work effectively without supervision.

Attend factory-sponsored and dealer-specified training classes as scheduled by management.

Answer Customer Service phone calls relating to car sale inquiries.

Ensure customer car quotes are competitive and reasonable.
Keep customers updated by phone as to the progress of their vehicle’s delivery.
Inform customers when vehicles are ready to be picked up.
Keep abreast of new equipment, features and tools available and recommend purchases.
Account for all documents; ensure that none are missing.
Follow up with the factory and distributors regarding late vehicle deliveries.
Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
May be required to work on Saturdays as per business needs.
Other duties as required by management.

What you need to succeed:

High School Diploma or GED is required.
Automotive Sales Experience preferred.
OMVIC Certification is required.
Dealer CRM system experience is required.
Must have a valid Ontario Driver's License and good driving record.
Strong computer skills.
Able to effectively communicate both verbally and in writing.
Strong time management and organizational skills.

Proven ability to deliver exceptional customer service.
Excellent problem-solving and organizational skills.
Ability and willingness to be flexible under changing conditions.
Ability to be creative and persuasive in negotiating.
Ability to exhibit professionalism with a positive attitude under pressure.
Well-spoken, friendly and articulate.
Ability to maintain a high degree of confidentiality.
Must be willing to be flexible with work schedules.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience and commission earnings***

Job Type: Full Time - Permanent

Compensation: $60,000 - $90,000 per year

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.

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