Sales Consultant

Holt Renfrew; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading fashion retailer in Toronto is seeking a Sales Consultant to foster customer relationships and drive sales. The ideal candidate will have a strong sales background, preferably in luxury retail, and a passion for fashion. Responsibilities include selling products, providing styling advice, and ensuring customer satisfaction. Join a dynamic team that values collaboration and customer service excellence.

Qualifications

• Minimum of three years’ experience in a commission-based sales environment.
• Luxury retail experience preferred.

Responsibilities

• Selling the entire store and wardrobe to customers.
• Building long-term customer relationships.
• Staying updated on fashion trends.

Skills

Sales

Customer Relationship Building

Empathy

Job description

Join to apply for the Sales Consultant role at Holt Renfrew.

Holt Renfrew offers an inspiring, fashion-driven environment with opportunities to learn and grow. The role involves developing deep, long-lasting customer relationships to increase sales, service, and loyalty. Sales Consultants are expected to sell a minimum of $1MM annually on full commission, with additional client development tools available upon reaching this target.

Responsibilities include:

• Selling the entire store and wardrobe to customers
• Building long-term customer relationships
• Developing new customers and introducing them to Holt Renfrew
• Staying updated on fashion trends and advising clients accordingly
• Focusing on customer needs and preferences
• Demonstrating product and style expertise
• Performing visual merchandising, stock replenishment, and sales support tasks
• Ensuring compliance with health, safety, privacy, and cybersecurity policies
• Performing other assigned duties

Candidate profile:

• Proven ability to exceed sales targets
• Knowledge of wardrobing and styling techniques
• Strong relationship-building skills and empathy
• Team-oriented and collaborative
• Entrepreneurial, competitive, confident, and self-motivated
• Ability to multitask in a fast-paced environment with minimal supervision
• Flexible schedule including nights, weekends, and holidays
• Minimum of three years’ experience in a commission-based sales environment; luxury retail experience preferred

Measures of success:

• Achievement of financial and departmental objectives
• Positive client feedback

The description also includes the French version of the role, responsibilities, candidate profile, and success measures, emphasizing the importance of diversity and inclusion at Holt Renfrew.