Sales Associate (Metropolis at Metrotown)

Swatch Group; Toronto, Burnaby; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Monthly performance bonus

Job summary

Swatch Group in Toronto is seeking a Sales Associate to report to the Store Manager and achieve sales targets while acting as a Swatch Brand Ambassador. The role emphasizes customer focus, problem solving and integrity, with a starting base pay of $18.70 per hour plus a monthly performance bonus.

Responsibilities include customer service and sales generation, operations such as processing sales/returns and inventory, and maintaining visual merchandising standards.

Qualifications

• Customer service and sales excellence
• Resolve customer issues with a positive attitude
• Strong product knowledge to drive sales

Responsibilities

• Deliver exceptional customer service and generate sales
• Process sales and returns, manage inventory and adhere to policies
• Maintain store visuals and cleanliness following guidelines
• Uphold workplace safety standards

Job description

Job description

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $18.70 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.


• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.


• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.


• Compliance: Uphold workplace safety standards.

Working Conditions:

Part-Time, 10 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 10 hours a week, certain holidays and blackout dates. Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.