Sales Associate Full Time - White Oaks Mall

Wow! Mobile Boutique; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading wireless retailer in London, Ontario, is seeking a Full Time Sales Associate to actively engage mall shoppers and provide unparalleled customer service. Compensation includes a competitive salary of $17.60/hr plus commission, with opportunities for personal development and growth. The ideal candidate will be flexible to work in a fast-paced environment and available during mall hours, including evenings and weekends. Join a diverse team that's recognized as a great place to work!

Benefits

50% off monthly wireless plan

Group benefits package

Rewards & Recognition

Qualifications

• Available to work during mall hours including evenings and weekends.
• Wireless retail experience or commission sales experience is an asset.
• Ability to lift 30–50 pounds.
• Ability to stand for extensive periods.

Responsibilities

• Engage with mall shoppers and follow the sales process.
• Manage cash, point of sale, and inventory systems.
• Deliver a best-in-class customer experience.
• Follow merchandising and store cleanliness standards.

Skills

Customer-facing experience

Point-of-sale system knowledge

Adaptability

Strong communication

Job description

Vue d'ensemble

Job Title: Full Time Sales Associate

Reports To: Store Manager

Location: WOW! mobile boutique, London ON

Salary: $17.60/hr + commission

Requirements: 32-40hr/week availability

Notre équipe chez WOW! mobile boutique est passionnée par l'offre de la meilleure expérience de vente au détail sans fil de sa catégorie, se concentrant sur l'excellence dans tous les aspects de notre activité. Nous offrons des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers, Koodo, Fido et Chatr, ainsi que les derniers appareils et un large éventail d'accessoires pour offrir une solution unique et impartiale à nos clients.

Responsabilités

• Actively engage mall shoppers and follow each step of our sales process.
• Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
• Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
• Deliver on our brand promise by offering personalized, unbiased advice.
• Consistently achieve all key business metrics.
• Offer a best‑in‑class customer experience.
• Participate in documented coaching conversations.
• Responsible for inventory management (receiving, signing, securing inventory).
• Follow merchandising and daily store cleanliness standards.
• Complete daily operations tasks, such as opening & closing the kiosk.
• Complete all required training modules and tasks.
• Stay current on promotions, products, services and policies.
• Follow our policies and procedures and maintain a high level of integrity.
• Manage cash, point of sale and inventory systems.
• Available to work during mall hours (evenings and weekends) based on operational needs.
• Manage multiple priorities with a demonstrated sense of urgency.
• Adapt quickly to change in a fast‑paced environment.

What we’re looking for

• Be Ready
  • Initiate conversations with mall traffic.
  • Adapt in a fast‑paced environment.
• Be Real
  • Be your genuine self.
  • Approach each customer uniquely and personally.
• Be Great
  • Invest in personal and professional growth and development.
  • Open to feedback and coaching.
• Customer‑facing experience in retail or hospitality using a point‑of‑sale system.
• Available to work during mall hours including evenings and weekends.
• Wireless retail experience or commission sales experience is an asset.

What we offer

• Full time hours (32‑40hrs/week).
• Competitive salary AND uncapped commission structure.
• 50% of your monthly wireless plan.
• Rewards & Recognition, based on monthly and quarterly performance.
• Group benefits package.
• Dedicated training and coaching to help you reach your goals.

Physical Job Requirements

• Ability to lift 30‑50 pounds.
• Ability to stand for extensive periods of time.

What Other Companies May Call This Job

• Wireless Sales Associate
• Mobile Phone Sales Associate
• Salesperson/Sales Associate
• Sales Representative
• Mobile Phone Specialist
• Mobileist

WOW! mobile boutique is a multi‑carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact Inc. It has kiosks in 80 locations across Canada.

WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal‑opportunity employer.

During the recruitment process, all applicants will be required to provide consent for criminal background checks.

WOW! mobile boutique is a certified Great Place to Work® in Canada!

We have been recognized among Canada’s top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that’s just one way we move … differently.

We thank all applicants in advance; however, only those who meet the requirements will be contacted to move forward.

WOW! mobile boutique is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.