Customer-Focused Sales Associate - Flexible Schedule

The Home Depot Canada; Winnipeg; On-site; CAD 21,000 - 28,000; Part time

Job summary

The Home Depot Canada in Winnipeg is seeking a Sales Associate to provide fast, friendly service by actively helping customers with their project needs and recommending the right products. You will engage customers, share product knowledge, and guide them toward complete solutions within your department.

A successful candidate greets and thanks customers, collaborates across departments, and promotes services like Tool Rental and Pro Services.

Qualifications

• High School Diploma or equivalent required.
• Retail or customer service experience is an asset.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department.
• Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them.
• Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need.
• Educate customers about the whole project.
• Using empowerment program when necessary to satisfy customers.
• Execute daily stock maintenance: all products signed, displayed, and clean.
• Maintain knowledge of all products in department and adjacent departments.
• Proactively seek knowledge on all products and services.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot Canada in Winnipeg is seeking a Sales Associate to provide fast, friendly service by actively helping customers with their project needs and recommending the right products. You will engage customers, share product knowledge, and guide them toward complete solutions within your department.

A successful candidate greets and thanks customers, collaborates across departments, and promotes services like Tool Rental and Pro Services.