Lumber Sales Associate — Customer-Focused, Flexible Schedule

The Home Depot Canada; Toronto; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada is seeking a Sales Associate who thrives on helping customers find the right solutions for their projects. You will greet, engage, and thank customers, learn department and product details, and provide friendly, fast service to build trust across the store.

You will drive sales by explaining options, suggesting related items, and educating customers about whole projects. A high school diploma and 1–2 years of retail experience are assets.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years retail or trade experience is an asset.

Responsibilities

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department.
• Ask open ended questions about the customer’s projects to determine needs and expertise.
• Promote services such as Special Services, Tool Rental, Pro Desk, Pro Services, etc.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot Canada is seeking a Sales Associate who thrives on helping customers find the right solutions for their projects. You will greet, engage, and thank customers, learn department and product details, and provide friendly, fast service to build trust across the store.

You will drive sales by explaining options, suggesting related items, and educating customers about whole projects. A high school diploma and 1–2 years of retail experience are assets.