Sales Associate - Bloor

Brobston Group; Toronto; On-site; CAD 38,000 - 65,000; Full time

Benefits offered by this job

Job summary

Brobston Group's Maison Ambassador in Toronto is seeking a Sales Associate to meet and exceed sales targets while delivering an exceptional client experience. You will develop a growing client portfolio and support daily boutique operations, including merchandising and inventory management.

The role requires 2–5 years of luxury retail experience, weekend availability, and travel for training. Strong interpersonal, communication, and multitasking skills are essential, along with MS Office

Qualifications

• 2–5 years luxury retail experience; college degree preferred.
• Available to work Saturdays, Sundays, and one weekday, plus travel for training/events.
• Strong interpersonal, communication, customer service, and multitasking skills.
• Proficient in MS Office; SAP knowledge preferred.
• Detail-oriented, professional, self-starter and team player.
• Additional language skills and general knowledge of timepiece movements preferred.

Responsibilities

• Meet or exceed sales targets and provide outstanding service throughout the client journey.
• Build client relationships, accurately capture client information, and participate in CRM initiatives and events.
• Support after-sales clients, address concerns, and escalation issues when appropriate.
• Assist with boutique setup, merchandising, inventory, security procedures, and daily operations.
• Stay current on industry news, competitors, and product knowledge.

Skills

Interpersonal skills

Customer service

Multitasking

Communication

CRM experience

Education

College degree

Tools

SAP

MS Office

Job description

Summary

As a Maison Ambassador, the Sales Associate achieves and exceeds sales targets while developing a client portfolio. The role delivers an exceptional client experience and actively supports the boutique's daily operations.

Responsibilities

• Meet or exceed sales targets and provide outstanding service throughout the client journey.
• Build client relationships, accurately capture client information, and participate in CRM initiatives and events.
• Support after-sales clients, address concerns, and escalation issues when appropriate.
• Assist with boutique setup, merchandising, inventory, security procedures, and daily operations.
• Stay current on industry news, competitors, and product knowledge.

Requirements

• Two to five years of previous luxury retail experience; a college degree is preferred.
• Availability to work Saturdays, Sundays, and one weekday, as well as retail hours and occasional travel for training and events.
• Strong interpersonal, communication, customer service, and multitasking skills.
• Computer and internet proficiency and MS Office experience; SAP knowledge is preferred.
• Attention to detail, a professional demeanor, and a self-starter, team-oriented approach.
• Additional language skills and general knowledge of timepiece movements are preferred.