Sales Associate | Banff (Full-Time, October - January)

Rocky Mountain Soap Co.; Banff; On-site; CAD 100,000 - 105,000; Full time

Benefits offered by this job

Complimentary meal per shift

Employee travel program discounts

Mountain Explorer Travel Program rates

Discounts on facilities (fitness, spa,

Golf courses

Job summary

Fairmont Hotels & Resorts is seeking an Assistant Director of Food & Beverage in Banff. You will lead 10 outlet managers and collaborate with banquet teams to deliver outstanding guest experiences while driving revenue and promotions.

The role requires senior F&B leadership, strong problem solving, and a proven ability to work under pressure in a fast-paced environment. You will represent outlets in meetings and contribute to community engagement.

Qualifications

• Previous Food & Beverage experience in a senior leadership role.
• Computer literate in Microsoft Windows applications.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Ability to understand and work with AI.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead a team of 10 outlet managers and oversee banquet team for exceptional guest experiences.
• Recruit outlet managers and support recruitment of Food & Beverage leaders.
• Oversee opening and closing of seasonal outlets.
• Analyze F&B business trends to forecast and plan improvements.
• Direct development and execution of promotions and sales events.
• Guide outlets managers and implement succession plans.
• Identify revenue-driving initiatives and growth opportunities.
• Forecast monthly revenue for outlets.
• Represent outlets in pre-convention meetings and build group relations.
• Be an ambassador of the community and participate in local events.
• Maintain supplier relationships and negotiate favorable pricing.
• Participate in hotel committees and conduct competitive research.
• Develop capital project design briefs.
• Perform other duties as assigned.

Skills

F&B leadership

MS Windows

Interpersonal skills

Reliability

Work under pressure

Team collaboration

Guest service focus

AI literacy

Job description

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. Grow your leadership strengths as Assistant Director, Food & Beverage, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.

Competitive Salary: $100,000-$105,000 gross annually, based on previous experience & education

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Leading a team of 10 outlet managers (30 Asst F&B management supports) and working with the banquet team in delivering an exceptional guest experience
• Recruit outlet managers and support in recruitment of all Food & Beverage leaders
• Oversee the opening and closing of seasonal outlets
• Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits
• Direct and assist in the development and implementation of promotional and sales events
• Guide and develop outlets managers while executing individual(s) succession plans
• Constantly seek out new revenue driving initiatives
• Forecast monthly revenue for the outlets
• Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets
• Be an ambassador of the community and participate in local events
• Maintain a strong relationship with suppliers and negotiate the best possible prices
• An active member in hotel committees
• Conduct regular research of direct competition
• Develop detailed design briefs for capital projects
• Other duties as assigned

Qualifications

• Previous Food & Beverage experience in a senior leadership role required
• Computer literate in Microsoft Window applications required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to to understand and work with AI

Additional Information

• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]