Sales Associate

SmartRecruiters, Inc.; Toronto; On-site; CAD 23,000 - 26,000; Part time

Benefits offered by this job

Staff discount 25%

HIP program

Birthday paid

Employee Assistance Program

Voluntary Benefits

Job summary

H&M Group in Canada (Ontario) is seeking a Sales Advisor to greet customers and embody the heart of our brand. You will provide high-level service from conversations to the cash desk, fitting rooms, and shop floor, while processing deliveries, replenishing stock, and merchandising the latest garments on the floor.

Previous retail experience is nice to have but not mandatory; part-time position with compensation of $17.90 per hour plus staff discounts and benefits.

Qualifications

• Customer-focused and committed to delivering excellent service.
• Adaptable and responsive to changing priorities.
• Proactive and detail-oriented with quality.
• Strong communicator who listens and understands customer needs.
• Eager to learn and receptive to feedback.
• Brand enthusiast with passion for our collection.
• Schedule flexibility to work evenings and weekends.

Responsibilities

• Greet customers and provide high-level service.
• Assist at checkout, fitting rooms, and shop floor.
• Process deliveries, replenish stock, and merchandise garments.

Skills

Customer-focused

Adaptable and flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

COS offers a wardrobe ofready-to-wearand accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.

Job Description

As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishingstockand merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you’llcreate moments that matter.

Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.
• Action-oriented: Proactive and driven to take initiative and get things donewith quality.
• Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understandingof store operations & customer service skills frompreviousretail experience
• Confident in offering customers advice on fashion trends, materials, sizingetc

Additional Information

This is Part-Timeposition

Compensation: $17.90

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

In addition to this, Canada based colleagues also receive:

• 25% Staff Discount
• Birthday paid
• Employee Assistance Program
• Plus, additional Voluntary Benefits.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

All your information will be kept confidential according to EEO guidelines.