Sales Associate

COS; Montreal; On-site; CAD 1,929,000 - 2,755,000; Part time

Benefits offered by this job

Staff discount 25%

HIP incentive program

Birthday paid

Employee assistance program

Voluntary benefits

Job summary

COS in Montreal is seeking a friendly Sales Advisor to greet customers and embody the heart of our brand. You will deliver high‑level service, initiate conversations, assist at the cash desk, in fitting rooms and across the shop floor while processing deliveries and merchandising the latest garments.

Your warmth and enthusiasm will guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire.

Qualifications

• Customer-focused; enjoy engaging with people and delivering excellent service.
• Adaptable and flexible; respond to changing priorities and customer requests.
• Proactive and driven to take initiative with quality.
• Clear communication and active listening to understand others’ perspectives.
• Willing to learn; open to feedback and growth.
• Passion for the COS brand and collection.
• Willing and able to work varied hours, including evenings and weekends.

Responsibilities

• Greet customers and provide high-level service on the shop floor, at the cash desk and in fitting rooms.
• Assist with processing deliveries, replenishing stock and merchandising the latest garments.
• Guide customers through their journey with warmth and proactive service to inspire and uplift.

Skills

Customer-focused

Adaptable

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

Company Description

COS offers a wardrobeofready-to-wearand accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.

Job Description

As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishingstockand merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you’llcreate moments that matter.

Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.
• Action-oriented: Proactive and driven to take initiative and get things donewith quality.
• Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends

Additional Information

• This is Part-Timeposition

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe.

• All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online.
• All our employees are included in our H&M Incentive Program – HIP.

In addition to this, Canada based colleagues also receive:

• 25% Staff Discount
• Birthday paid
• Employee Assistance Program
• Plus, additional Voluntary Benefits.

You can read more about our H&M Incentive Programhere.