Sales Associate

Melanie Lyne; Newmarket; Hybrid; CAD 25,000 - 36,000; Part time

Job summary

Melanie Lyne in Newmarket, ON is seeking a Laura Canada Sales Associate who delivers exceptional customer service and showcases strong fashion knowledge. You will build lasting client relationships and drive sales through tailored recommendations and product knowledge.

Responsibilities include following Laura Canada service standards, maintaining store presentation, participating in inventories, and supporting marketing initiatives. A retail background and professional demeanor are preferred.

Qualifications

• Experience in a retail environment preferred.
• Excellent communication and interpersonal skills.
• Conducts oneself in a professional manner.
• Open to feedback and implements change in a timely manner.
• Demonstrates initiative on an ongoing basis.
• Positive attitude and confident.

Responsibilities

• Provide exemplary customer service following Laura Canada standards.
• Drive sales by assessing customer needs and applying product knowledge.
• Demonstrate wardrobing skills with current fashion trends.
• Develop customer relationships using Clientele Development tools.
• Promote website, CRM, loyalty programs and events.
• Accurately perform POS transactions (sales, refunds, Ship to Home).
• Maintain store presentation, housekeeping and safety standards.
• Complete administrative tasks accurately and on time.
• Support store initiatives and adhere to company policies.

Skills

Customer service

Communication skills

Professionalism

Initiative

Open to feedback

Team player

Job description

17600 Yonge St, Newmarket, ON L3Y 4Z1, Canada

Job Description

Posted Saturday, September 5, 2026 at 4:00 a.m.

Reports to: Store Manager

Department: Operations

Role Summary

The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.

Critical Functions

1. Customer Service

• Provides exemplary customer service by following the Laura Canada service standards.
• Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
• Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
• Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
• Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
• Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.

Additional Responsibilities

• Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
• Completes all assigned administrative functions with accuracy and in a timely manner.
• Supports store initiatives as directed.
• Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).

Requirements

• Experience in a retail environment preferred
• Excellent communication and interpersonal skills
• Conducts oneself in a professional manner.
• Open to feedback and implements change in a timely manner.
• Demonstrates initiative on an ongoing basis.
• Positive attitude and confident
• Passion to keep learning, growing and adapting

Working Conditions and Environment

• Flexible to the hours of the business
• Minimum of 3 shifts per week (minimum 3-hour shift)
• Participates in inventory twice per year, all training sessions and staff meetings.
• Works in a standing/walking position.
• Lifts approximately 20-30 lbs of product/boxes, as required.

17600 Yonge St, Newmarket, ON L3Y 4Z1, Canada