Sales Associate

qehome; Kelowna; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discount

EFAP (Employee & Family Assistance)

Health & dental benefits (28+ hours)

Online training program

Referral bonus program

Free sheet set after QE Home training

Employee discount program

Job summary

QE Home is hiring a Sales Associate in Canada to welcome guests, guide them through our bedding and home décor collections, and help them select pieces to make their space feel complete.

You will provide personalized service, stay informed on product features and promotions, and contribute to a positive, inclusive store environment while supporting daily operations and achieving sales goals.

Qualifications

• Minimum 1 year of retail or guest service experience.
• Strong guest-focused communication and interpersonal skills.
• Ability to learn QE Home’s product range and share accurate information.
• Clean, professional appearance reflecting the brand and dress code.

Responsibilities

• Provide exceptional, personalized service to every guest who walks through the door.
• Build meaningful connections by listening and offering thoughtful product recommendations.
• Maintain merchandising and visual standards for a clean, welcoming environment.
• Assist with daily store operations, including opening/closing, restocking, and transactions.
• Stay up to date on product features, benefits, and promotions.
• Collaborate with teammates to meet sales goals and maintain a supportive atmosphere.
• Contribute to a safe and inclusive shopping environment.

Skills

Guest service

Communication

Teamwork

Product knowledge

Job description

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Sales Associate, you’ll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion for guest service and home décor will help create memorable shopping experiences every day.

What You’ll Be Working On

• Providing exceptional, personalized service to every guest who walks through the door.
• Building meaningful connections by listening, asking questions, and offering thoughtful product recommendations.
• Maintaining merchandising and visual standards to ensure a clean, welcoming environment.
• Assisting with daily store operations, including opening and closing, restocking, and processing transactions.
• Staying up to date on product features, benefits, and promotions.
• Collaborating with team members to meet sales goals and create a supportive team atmosphere.
• Contributing to a safe and inclusive shopping environment.

The Physical Side of the Role

• Ability to stand for up to 8 hours.
• Ability to lift or carry up to 50 lbs.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

• 1+ year of retail or guest service experience.
• A genuine passion for people, home décor, and helping others find what they love.
• Take personal responsibility for staying current on QE Home’s extensive range of products, ensuring you can confidently share accurate information and recommendations with every guest.
• A clean, professional, and fashion forward appearance that reflects the brand and adheres to the store’s dress code standards.
• Strong communication and interpersonal skills.
• A positive attitude and eagerness to learn.
• Ability to multitask in a dynamic retail environment.

What You’ll Need to Thrive Here

• Friendly, approachable, and guest-focused.
• A collaborative spirit and willingness to pitch in where needed.
• Enthusiasm for creating comfortable, stylish living spaces.
• Detail-oriented and dependable.
• Motivated by personal and team success.
• Open availability including days, evenings, weekends, and holidays.

How We Invest in You

• Competitive hourly wage – the final salary may vary based on job-related knowledge, skills and experience.
• Extended health and dental benefits for those working 28+ hours.
• Employee discount program.
• Employee & Family Assistance Program (EFAP).
• Online training program.
• Receive a free set of sheets upon completing our QE Home University training program.
• Referral bonus program (up to $300).

Let’s Grow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

Please email [e-mail] with your accommodation requests.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence, we’re passionate about helping our guests and our team feel truly at home.

#QEHP