Sales Associate

Carter’s, Inc.; Canada; On-site; CAD 20,684 - 29,459; Full time

Benefits offered by this job

Discount on brands

Employee assistance program

Mental health benefits

Referral bonuses

Job summary

Carter’s, Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, introduce baby essentials, and help families on their parenting journey in a welcoming store environment.

You will resolve issues, support a busy retail floor, and drive a positive shopping experience through attentive service and knowledge of products, promotions, and loyalty programs.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and manage a busy retail environment.
• Meet customer needs by assisting with omnichannel options to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand-loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Positive mindset

Customer service

Verbal and written communication

Multitasking

Job description

Position Summary

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prepare for their first day of school, and support them throughout their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and manage a busy retail environment.
• Meet customer needs by assisting with omnichannel options to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand‑loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Physical Demands

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Benefits

• Schedules that fit your life, allowing you to balance work and personal activities.
• Employee Assistance Program and mental health benefits.
• 30% discount on our brands.
• Referral bonuses.

Compensation

Compensation for this position ranges from $18.20 to $18.20 per hour based on experience and location.

Employment Statement

NOTE: This job description is not all‑inclusive. The duties described may be changed or re‑assigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Equal Opportunity Employment

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.