Sales Associate

Carter's Inc.; Kelowna; On-site; CAD 20,286 - 28,893; Part time

Benefits offered by this job

30% discount on all Carter’s brands

Referral bonuses

Employee Assistance Program

Professional and personal development programs

Job summary

Carter's Inc. is hiring a Sales Associate in Kelowna, Canada. The role involves providing excellent customer service, assisting with product knowledge, and handling point-of-sale transactions. Candidates should have strong communication skills and the ability to manage multiple tasks. Benefits include flexible hours, a 30% discount on all Carter's brands, and professional development programs. The compensation range is $17.85 per hour. Join a welcoming environment focused on teamwork and growth.

Responsibilities

• Welcome customers with a warm greeting and assist with products.
• Resolve customer issues while balancing multiple customers.
• Assist customers with omnichannel needs for a positive experience.
• Execute point-of-sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate promotional events and brand loyalty program.
• Minimize store loss by maintaining a safe and clean store.

Skills

Customer service skills

Verbal communication

Problem-solving

Multi-tasking abilities

Job description

Overview

Love what you do. As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prepare for their first day of school, and celebrate both the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. The company is the #1 most-purchased children’s clothing brand and has built an industry‑leading culture that focuses on quality, close‑knit teamwork, flexibility, and growth.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve customer issues while balancing multiple customers in a busy retail environment.
• Assist customers with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Benefits we love

• Schedules that fit your life with flexible hours.
• Employee Assistance Program and mental health benefits.
• 30% discount on all Carter’s brands.
• Referral bonuses and other perks.
• Professional and personal development programs to help shape your career.

Compensation

Compensation for this position ranges from $17.85 to $17.85 per hour based on experience and location.

Equal Opportunity

Carter’s is an equal‑opportunity employer and encourages all interested and qualified candidates to apply. If you require any accommodation, please do not hesitate to contact us.