Sales Associate

Carter’s, Inc.; Milton; On-site; CAD 20,002 - 28,488; Full time

Benefits offered by this job

30% discount

Employee Assistance Program

Mental health benefits

Job summary

Carter’s, Inc. in Milton, Ontario is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers warmly, introduce them to our baby essentials, and help families prepare for school moments with genuine care.

You’ll assist with product features, resolve issues, support omnichannel shopping, execute transactions, restock shelves, and explain current promotions and the loyalty program, all while keeping the store clean, safe, and welcoming.

Qualifications

• Positive, solutions-oriented mindset required.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel shopping as needed.
• Execute and expedite point of sale/register transactions.

Skills

Positive mindset

Customer service

Communication skills

Multi-tasking

Job description

Sales Associate

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Physical Requirements & Availability

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Benefits

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

Compensation

Compensation for this position ranges from $17.60 - $17.60 per hour based on experience and location.

Equal Opportunity Employer

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.