Sales Associate

Carters Inc.; Kelowna; On-site; CAD 20,286 - 28,893; Part time

Benefits offered by this job

Employee Assistance Program

Mental health benefits

30% discount on brands

Referral bonuses

Development programs

Job summary

Carters Inc. is seeking a Sales Associate in Kelowna, Canada. In this role, you'll be the first face of the brand for families, helping them with baby and children's apparel. Your main responsibilities include welcoming customers, assisting them with product information, and ensuring a smooth shopping experience. The position offers a flexible schedule, benefits like an Employee Assistance Program, and a 30% discount on brands. Compensation is $17.85 per hour based on experience.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Physical ability to lift 40 pounds and perform tasks like bending and climbing.

Responsibilities

• Welcome customers with a warm greeting and provide assistance.
• Resolve customer issues confidently in a busy retail environment.
• Execute and expedite point-of-sale/register transactions.

Skills

Customer service and engagement skills

Verbal and written communication skills

Ability to manage multiple tasks

Positive and solutions-oriented mindset

Job description

Job Overview

As a Sales Associate, you will be the first face of the brand for growing families, welcoming new parents and grandparents, introducing them to our baby and children’s apparel, and supporting them through the various milestones of parenting.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point‑of‑sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualifications

• A positive and solutions‑oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Physical ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Standing or walking for extended periods of time; climbing up and down a ladder
• Availability that may include days, nights, weekends, and holidays as scheduled

Benefits and Perks

Schedules that fit your life with flexible hours. Benefits and perks include an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and more. Development programs help you grow in your role and beyond.

Compensation

Ranging from $17.85 to $17.85 per hour based on experience and location.

Equal Opportunity Statement

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. If you require any accommodations, please contact us. This position is open for full‑time and part‑time employment.