Sales Assistant

The Taggart Group of Companies; Russell; On-site; CAD 47,000 - 52,000; Full time

Job summary

Tartan Homes is actively hiring a Sales Assistant to support the sales centre experience, help Sales Representatives, and ensure a smooth sales process. You will maintain purchaser information, prepare documentation, and coordinate key touchpoints across our communities.

The role requires strong customer service, organizational skills, and experience with CRM systems. Candidates should be prepared to travel within communities and work in a fast-paced environment.

Qualifications

• 1-3 years in customer service, sales administration, or a related field.
• Post-secondary education in Business/Administration/Marketing/Real Estate is an asset.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Welcome and assist visitors to the sales centre.
• Respond to general customer inquiries and maintain purchaser files.
• Prepare and organize sales documentation and agreements for review.
• Coordinate appointments and follow-up with Sales Representatives and purchasers.
• Maintain model home and sales centre presentation standards.
• Support FINTRAC, compliance, and weekly/monthly reporting.

Skills

Customer service

CRM proficiency

Communication

Organizational skills

Microsoft Office

Time management

Team collaboration

Education

Post-secondary education (Business/Administration/Marketing/Real Estate)

Tools

CRM software

Job description

Tartan Homes

Job Title: Sales Assistant

Company: Tartan Homes

Reports to: Sales Representative

Salary Range: $47,000-$52,000

Location: Cornerstone Community in Russell, Ontario

Vacancy Status: This is an active job opening. Tartan is actively hiring for this position.

About Us

Tartan is an Ottawa new home builder that has been building in communities across Canada's capital for more than 50 years. Tartan homes are built better, look better, and live better - setting them apart from other builders. With high quality finishes, standard finished basements and more, it's no wonder Tartan Homes are in a class all their own!

As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.

At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.

Building integrity, quality, and community together.

About this Role

The Sales Assistant supports the overall sales centre experience by assisting customers, supporting Sales Representatives, and helping ensure the sales process runs smoothly. This role is responsible for maintaining accurate purchaser information, supporting documentation and compliance requirements, and coordinating key customer touchpoints. The position also helps ensure the sales centre, model homes, and customer-facing materials are professional, accurate, and aligned with company standards.

Key Responsibilities

• Welcome and assist visitors to the sales centre.
• Respond to general customer inquiries
• Create and maintain purchaser files.
• Prepare and organize sales documentation.
• Provide information regarding our communities, floorplans, pricing, incentives, deposits, available lots, promotions, and the home buying process.
• Schedule appointments and coordinate customer meetings with Sales Representatives.
• Maintain regular communication with prospects and assist with customer follow-up activities.
• Enter purchaser information into CRM and sales systems.
• Track deposits and supporting documentation.
• Prepare agreements for Sales Representative review.
• Schedule appointments.
• Maintain model home and sales centre presentation standards.
• Assist with preparation of purchase agreements.
• Maintain purchaser records.
• Support document execution and filing.
• Coordinate routine purchaser communications.
• Maintain accurate purchaser records.
• Support FINTRAC and compliance requirements.
• Ensure files are complete and audit ready.
• Support weekly, monthly, and quarterly sales reporting requirements.
• Assist agent in completing and signing the co-broke registration form.
• Ensure presentation centres, model homes, and displays are maintained to company standards.
• Verify accuracy of price sheets, marketing materials, brochures, and community information.
• Coordinate purchaser closing gifts and homeowner recognition activities.
• Monitor website information and community marketing materials for accuracy.

Experience

• - 1-3 years of experience in customer service, sales administration, real estate administration, homebuilding, retail sales, hospitality, or a related field.
• Post-secondary education in Business, Administration, Marketing, Real Estate, or a related discipline is considered an asset.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office Suite and CRM systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with strong documentation and administrative skills.
• Ability to work collaboratively with purchasers, sales representatives, and internal departments.
• A valid driver's licence and personal vehicle is required as Sales Assistants are required to travel within the communities to various company model homes.

Accommodation

The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with the Accessibility for Ontarians with a Disabilities Act, we're committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to [e-mail] with your request. Your information will be treated as confidential.

Salary Range

The posted salary range represents the expected total annual compensation, including base salary, commission, and bonus.