Sales And Rentals Associate - Pro Audio & Recording

Long & McQuade Limited; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in the musical instruments sector is hiring a Sales and Rentals Associate for their Pro Audio & Recording department. The role requires a passionate musician with excellent customer service skills to help customers find the right gear, demonstrating products and solving issues effectively. Ideal candidates will thrive in a fast-paced environment and possess a positive attitude, with responsibilities including sales support and store maintenance.

Qualifications

• Must be a musician who plays at least one instrument.
• Able to demonstrate and educate customers on basic PA setup.
• Previous experience in retail or sales is an asset.

Responsibilities

• Assist customers with selling and renting musical instruments and gear.
• Troubleshoot questions over the phone and e-mail.
• Merchandise store to create an inviting shopping environment.

Skills

Excellent verbal communication skills

Organizational skills

Ability to demonstrate PA setup

Customer service skills

Musical instrument proficiency

Problem-solving skills

Education

Previous experience in retail or sales

Experience with Digital Mixers, DJ equipment, or Lighting

Job description

Careers:Sales And Rentals Associate - Pro Audio & Recording

Title
Sales And Rentals Associate - Pro Audio & Recording

Location
9219 28 Avenue NW
Edmonton South, AB

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Assist customers to and from vehicle with rental gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Ability to demonstrate and educate customers on basic PA setup
• Must be able to work weekdays, weeknights and weekends
• Troubleshoot questions over the phone and e-mail
• Physically able to lift up to 65 lbs / 30kg
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset
• Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset