Sales And Rentals Associate - Pro Audio & Recording

Long & McQuade Limited; Markham; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in musical instruments and gear is seeking a Sales And Rentals Associate for its Stouffville location. The role involves assisting customers with rentals, demonstrating products, and maintaining store organization. Ideal candidates are musicians with retail experience and a passion for customer service.

Qualifications

• Must be a musician who plays at least one instrument.
• Ability to demonstrate basic PA setup.
• Excellent verbal communication skills.

Responsibilities

• Help customers with selling and renting musical instruments.
• Assist customers with rental gear.
• Maintain knowledge of products and company policies.

Skills

Communication

Customer Service

Problem Solving

Organization

Musical Skills

Education

Previous experience in retail or sales

Tools

Digital Mixers

DJ Equipment

Lighting

Job description

Careers:Sales And Rentals Associate - Pro Audio & Recording

Title
Sales And Rentals Associate - Pro Audio & Recording

Location
178 Sam Miller Way
Stouffville (formerly Markham), ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Assist customers to and from vehicle with rental gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Ability to demonstrate and educate customers on basic PA setup
• Must be able to work weekdays, weeknights and weekends
• Troubleshoot questions over the phone and e-mail
• Physically able to lift up to 65 lbs / 30kg
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset
• Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset