Sales Agent

Cayuga Mutual; Brantford; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

Cayuga Mutual Insurance Company is seeking a Sales Agent to build and manage a growing portfolio of Home, Auto, Farm and Commercial insurance in the Brantford/Norfolk or Niagara region.

You will prospect, quote, bind and renew policies, and serve as a trusted local advisor for members and communities. A valid OTL/RIBO license, driver’s license and local travel are required; hybrid/remote options may be available within territory.

Qualifications

• P&C insurance, sales, or customer service experience.
• Valid OTL/RIBO license or equivalent.
• Strong communication and consultative selling skills.
• Valid driver’s license and reliable vehicle for local travel.
• CAIB/CIP in progress; knowledge of agriculture and small commercial is a plus.

Responsibilities

• Prospect, qualify, quote and bind in line with underwriting guidelines; maintain a healthy pipeline.
• Proactively manage renewals/retention; identify cross-sell and upsell opportunities.
• Provide responsive, personalized member service, support members through the claims journey.
• Track activities and outcomes in CRM; EPIC experience is an asset.

Skills

P&C insurance

sales

customer service

communication

self-directed

Education

OTL/RIBO license

Tools

EPIC CRM

CRM systems

Job description

Cayuga Mutual Insurance Sales Agent (OTL/RIBO)

Employer: Cayuga Mutual Insurance Company

Location: Niagara and Brantford/ Norfolk areas. (local travel required)

Employment Type: Full-time, Permanent

Status: Immediate opening with additional candidates considered for future growth.

Expected Compensation: First-year guaranteed hiring annual salary range: $50,000 - $80,000 with transition to commission-based compensation offering uncapped earning potential as you build on the book of business provided.

About Cayuga Mutual Insurance Company

Cayuga Mutual Insurance is a member‑owned, community‑focused insurer based in Cayuga, Ontario, proudly serving policyholders since 1875. Rooted in Ontario’s mutual tradition, we offer a full range of Home, Auto, Farm, and Commercial coverage, delivered by local agents who put our members first. As a pure mutual, we have no outside shareholders; our policyholders are at the heart of how we operate, and premiums stay in the community through local jobs and support. Celebrating 150+ years of service, we continue to invest in our neighbors and provide dependable protection for what matters most.

About the Role

This role is perfect for a driven, community‑minded professional who thrives in a relationship‑focused sales environment. As a Sales Agent, you’ll build and manage a growing portfolio while enjoying the independence to structure your own schedule. You’ll become a trusted local advisor, someone people turn to for guidance on protecting their homes, farms, businesses, and futures.

Every day brings variety: connecting with new prospects, deepening relationships with long‑standing members, and representing Cayuga Mutual at community events. Depending on your strengths and preferences, this position will focus primarily on serving either the Brantford/ Norfolk area or the Niagara region.

What You’ll Do

• Prospect, qualify, quote and bind in line with underwriting guidelines; maintain a healthy pipeline.
• Proactively manage renewals/retention; identify cross‑sell and upsell opportunities.
• Provide responsive, personalized member service, support members through the claims journey.
• Track activities and outcomes in CRM; EPIC experience is an asset.

What You Bring

• Experience in P&C insurance, sales, or customer service.
• Valid Ontario General Insurance Agent (OTL), RIBO, or equivalent license.
• Strong communication and consultative selling skills; organized and self‑directed.
• Valid driver’s licence and reliable vehicle for local travel.
• Nice to have: CAIB/CIP in progress; knowledge of agriculture and small commercial industry an asset.

Work Model

Full‑time. Primary work is in‑territory with local travel and occasional evenings/weekends for community events. Hybrid/remote options within Cayuga Mutual territory are available subject to business needs, member coverage, and manager approval. Must attend monthly in-person Sales meetings at the Cayuga Mutual office.

Diversity, Inclusion, Accessibility & Pay Equity

Equal Opportunity & Human Rights. Cayuga Mutual is an equal opportunity employer. We are committed to a workplace and recruitment process free of discrimination and consistent with the Ontario Human Rights Code. We welcome applicants from all backgrounds

Accessibility (AODA)

Recruitment & Selection. We are committed to an inclusive, barrier‑free recruitment and selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Pay Equity & Equal Pay

Cayuga Mutual complies with Ontario’s Pay Equity Act and the ESA’s equal pay for equal work requirements. We maintain compensation practices designed to ensure equal pay for substantially the same work, regardless of gender.

Transparency & Candidate Communication (ESA)

These postings disclose the expected compensation and vacancy status. Cayuga Mutual does not use artificial intelligence to screen, assess or select applicants. All interviewed candidates will be notified of the hiring decision within 45 days of their last interview.