Broker Sales - Bilingual Sales Representative

OTIP (Ontario Teachers Insurance Plan); Southwestern Ontario; Hybrid; CAD 52,000 - 72,000; Full time

Benefits offered by this job

Defined benefit pension plan

Continuing education and licensing fee

LinkedIn Learning access

Flexible work-from-home and hybrid

Job summary

OTIP (Ontario Teachers Insurance Plan) is seeking a results-driven Insurance Sales Specialist in Ontario. You will tailor interactions across phone, chat, email, SMS, and video to identify client needs, upsell products, and close new business while building a strong pipeline and maintaining client relationships.

The role requires a valid RIBO license, at least two years of sales experience in personal lines or property insurance, and a proven track record of meeting sales targets in a fast-paced

Qualifications

• RIBO license required and valid.
• Minimum two years' sales experience, preferably in personal lines, automobile and property insurance.
• Proven track record of overachieving sales targets in a quota-driven environment.
• Hunter mentality with drive to win and close deals.
• Ability to work in a fast-paced, high-demand environment with ambitious goals.
• Strong communication and stakeholder engagement skills.
• Solid time management and ability to handle competing priorities.

Responsibilities

• Tailor interactions using multiple channels (phone, chat, email, SMS, video).
• Identify customer needs to upsell and quote new products/services.
• Sell insurance by building relationships with prospects and handling leads.
• Create a trusted environment to foster new sales opportunities and retention.
• Own and resolve customer inquiries for seamless experiences.
• Process account changes and maintain complete customer documentation.
• Tackle complex insurance cases with available resources until resolved.
• Identify and close new business through outbound prospecting and networking.
• Manage full sales cycle from prospecting to closing deals.
• Consistently meet or exceed sales targets and metrics.
• Build a robust pipeline using CRM tools and sales methodologies.
• Develop in-depth product and market knowledge to articulate value.

Skills

Two years sales experience

Hunter mentality

Strong communication

Goal oriented

Resilient

Time management

Education

RIBO license

Tools

Microsoft Office Suite

EPIC

ARS

Salesforce

Insurance portals

Job description

What you'll do:

Tailoring interactions using emerging technology solutions including phone, chat, email, SMS, and video conferencing.

Identifying customer needs to build on existing products, including developing contact plans, introducing new products and services, and quoting and marketing personal insurance business.

Selling insurance products by establishing contact and developing relationships with prospects, responding to incoming communications, following up on expiry date cards, re-quoting previous prospects and cancelled files, and contacting generated leads.

Creating a trusting environment that fosters new sales opportunities and retention of existing business.

Actively participating within the team and independently to continuously contribute to overall business improvement.

Owning and resolving all customer inquiries, ensuring minimal customer effort and a seamless experience.

Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow-up.

Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is achieved.

Identify, source, and close new business opportunities through outbound prospecting, networking, and strategic outreach.

Manage the full sales cycle from prospecting to closing deals.

Consistently meet or exceed individual sales targets and performance metrics.

Build and maintain a robust pipeline of qualified leads using CRM tools and sales methodologies.

Develop in-depth product and market knowledge to effectively communicate value to clients.

Stay ahead of industry trends and competitive dynamics to uncover opportunities for growth.

Let's talk about you:

• RIBO license (Registered Insurance Broker of Ontario) is required.Candidates must hold a valid license.
• Minimum oftwo years' sales experience, preferably inpersonal lines, automobile, and property insurance.
• Proven track record of overachieving sales targets in a high-pressure, quota-driven environment.
• Hunter mentality - self-starter with an unstoppable drive to win and close deals.
• Comfortable working in a fast-paced, high-demand environment with ambitious goals.
• Highly motivated, goal-oriented, and accountable for results.
• Resilient and persistent - thrives on overcoming challenges and rejection.
• Exceptional communication skills and the ability to effectively engage with all levels of internal and external stakeholders.
• Strong time management and organizational skills to handle competing priorities is a must.
• Intermediate proficiency in Microsoft Office Suite. Preference will be given to candidates with experience using EPIC, ARS, Salesforce, and insurance company portals.

Working Conditions:

1. General contact centre and office environment.
2. Hybrid and remote options available.

Salary Range:

$52,454 to $72,099

This position offers a competitive salary along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you'll love working here:

• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement