Sales Advisor, Part-Time - Eaton Centre

Warby Parker; Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

Warby Parker is looking for a Sales Advisor to enhance customer service and support retail locations across Canada. The role involves communicating brand values, providing style advice, and fostering an inclusive culture. Ideal candidates are enthusiastic, organized, and possess strong problem-solving skills.

Qualifications

• Experience in customer-facing, service-oriented roles.
• Self-motivated with an entrepreneurial spirit.

Responsibilities

• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Innovate retail and the glasses-shopping experience.

Skills

Customer Service

Communication

Problem Solving

Teamwork

Attention to Detail

Job description

Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them!

What you'll do:

1. Communicate Warby Parker's values and brand philosophy on the sales floor
2. Delight customers through exceptional service
3. Demonstrate product knowledge and offer style advice
4. Innovate retail and the glasses-shopping experience
5. Anticipate and support the needs of your team and customers
6. Foster an inclusive culture by respecting customers and colleagues

Who you are:

1. Enthusiastic about working in a fast-paced, high-growth environment
2. Experience in customer-facing, service-oriented roles
3. Proactive problem-solver, adaptable to unexpected situations
4. Positive team player, leading by example
5. Effective communicator with diverse audiences
6. Organized, attentive to detail
7. Self-motivated with an entrepreneurial spirit
8. Interested in fashion and technology
9. Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

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About Us:

Founded in 2010, Warby Parker aims to inspire and impact the world with vision, purpose, and style. We reimagine the industry through creativity, empathy, and innovation, offering designer-quality glasses and contact lenses at accessible prices, along with eye exams and vision tests. We serve customers online, in stores, and at home, making vision care simple and accessible.

We believe in vision for all, supporting our Buy a Pair, Give a Pair program, which donates a pair of glasses for every pair sold.

About the company

JAND, Inc., doing business as Warby Parker, is an American online retailer of prescription glasses and sunglasses, based in New York City.