Front Desk & Sales Coordinator (Full-Time & Part-Time)

Mosaic Convention Centre; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading event venue in Ottawa seeks a Front Desk & Sales Coordinator to provide exceptional customer service and support event operations. This role involves greeting clients, managing inquiries, and converting leads into bookings. Ideal candidates will have strong communication skills and multitasking abilities, with a preference for those with sales coordination experience. Join a dynamic team committed to creating memorable events.

Qualifications

• Experience in a similar role is preferred.
• Open to recent graduates.

Responsibilities

• Greet and assist walk-in clients and visitors.
• Convert walk-in leads into bookings.
• Conduct outbound sales calls and follow-ups.

Skills

Sales Coordination

Customer Service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

MS Office

Google Workspace

Job description

Front Desk & Sales Coordinator (Full-Time & Part-Time)

Front Desk & Sales Coordinator (Full-Time & Part-Time)

2 days ago Be among the first 25 applicants

Job Title: Front Desk & Sales Coordinator (Full-Time & Part-Time)

Location: Mosaic Convention Center – 2465 St. Laurent Blvd, Ottawa, ON K1G 6G8

Company: Mosaic Convention Center (a division of Mosaic Corporate Group)

Company Overview:

Located in the heart of Ottawa, Mosaic Convention Centre is a premier event venue founded by passionate people with a love for bringing events to life. We specialize in seamless, all-in-one planning for weddings, corporate functions, and social gatherings. With attention to every detail, we partner with top vendors to turn each client’s vision into reality.

Position Overview:

Mosaic Convention Center is seeking a dynamic and organized individual to join our team as on-site Front Desk & Sales Coordinator. This is a client-facing role ideal for someone with a welcoming personality, a passion for customer service, and the ability to juggle administrative tasks and sales initiatives. You will be the first point of contact for walk-in clients, responsible for converting inquiries into bookings, handling sales outreach, and supporting event operations.

Key Responsibilities:

• Greet and assist walk-in clients and visitors with professionalism
• Respond to phone and email inquiries promptly
• Convert walk-in leads into bookings
• Conduct outbound sales calls and follow-ups
• Provide administrative support including data entry, invoicing, and scheduling
• Support event coordination tasks such as onsite logistics
• Perform additional duties and special tasks as assigned or requested to support team and business needs

Qualifications:

• Sales Coordination, Sales, and Customer Service skills
• Excellent communication and interpersonal abilities
• Strong multitasking skills in a fast-paced environment
• Experience in a similar role is preferred
• Proficiency in MS Office and Google Workspace
• High school diploma or equivalent required
• Social media know-how is a bonus
• Open to recent graduates

Work Schedule:

The work schedule includes weekdays and weekends, with morning and evening shifts on a rotational basis.

Equity Statement

Mosaic Convention Centre is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that welcomes individuals of all backgrounds, abilities, identities, and experiences. We encourage applications from candidates of all genders, races, ethnicities, religions, ages, and those from equity-deserving communities. If you require accommodation during the application process, please let us know.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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