Abercrombie & Fitch - Key Lead, Toronto Eaton Centre

Abercrombie & Fitch Co.; Toronto; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Key Lead to enhance in-store experiences and drive sales performance. This role involves supervising staff, ensuring operational efficiency, and delivering exceptional customer service. With a commitment to flexibility and competitive benefits, the company fosters a supportive environment for career advancement and personal growth. Join a diverse team that values individuality and offers opportunities for professional development while making a positive impact on customers' lives.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• 1+ year of retail experience preferred.
• High School Diploma/G.E.D. equivalent preferred.

Responsibilities

• Ensure quality in-store experience and act as Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility

Multi-Tasking

Education

High School Diploma/G.E.D.

Tools

Register/Point of Sales

Job description

Abercrombie & Fitch - Key Lead, Toronto Eaton Centre

Part-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.

The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor. They provide guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12-16 hours per week.

• Required availability on Saturdays and Sundays as well as certain holidays.

• During peak timeframes, hours will increase to support the needs of the business.

What it Takes

• High School Diploma/ G.E.D. equivalent preferred
• At least 1 year of retail experience preferred
• No supervisory/management experience required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing simple, competitive, and comprehensive benefits that align with our culture and values. We also offer competitive incentives to reward your dedication:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A global team that celebrates your individuality

Follow us on Instagram @LIFEATANF. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.