Sales Administrator

WestCreek Homes; Calgary; On-site; CAD 42,000 - 54,000; Full time

Job summary

WestCreek Homes in Calgary is seeking a Sales Administrator to join our team and provide organized, client-focused support through the homebuying journey.

You will coordinate paperwork, maintain purchaser files, and ensure documentation is complete. The role requires strong attention to detail, teamwork, and proficiency with Microsoft Office and CRM/ERP tools.

Qualifications

• Previous administrative or sales support experience preferred.
• Residential construction, homebuilding, real estate development, or new home sales experience is a strong asset.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple files, priorities, and deadlines simultaneously.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Experience with homebuilding, CRM, ERP, or construction management software is an asset.

Responsibilities

• Provide day-to-day administrative support on customer jobs.
• Prepare, organize, and maintain sales documentation, agreements, amendments, and purchaser files.
• Assist with processing new home sales and ensuring required documentation is complete and accurate.
• Coordinate purchaser information, selections, upgrades, and changes with internal departments.
• Maintain accurate records within company systems, spreadsheets, and sales tracking tools.
• Track important deadlines and outstanding items throughout the sales and construction process.
• Assist with pricing requests, sales amendments, change requests, and related documentation.
• Communicate with Sales Representatives, Estimating, Design, Construction, and other departments to ensure information is distributed accurately and on time.
• Assist with maintaining price lists, specifications, sales packages, community information, and other sales materials.
• Respond to internal and external inquiries professionally and in a timely manner.
• Identify missing or conflicting information and proactively follow up with the appropriate team members.
• Provide additional administrative support to the Sales and Operations teams as required.

Skills

Administrative support

Sales support

Organization

Communication

Microsoft Office

CRM software

ERP software

Construction industry knowledge

Tools

Microsoft Office

CRM software

ERP software

Job description

WestCreek Homes is a Calgary-based homebuilder focused on delivering quality, transparency, and personalized experiences throughout the homebuilding journey. We have been proudly building homes in Calgary for over 10 years, creating communities that reflect the needs of the families who live in them. As a committed partner of WestCreek Developments, we work together to bring thoughtful, well-planned neighbourhoods to life.

We are looking for an enthusiastic individual to join our team in the position of Sales Administrator.

Roles and Responsibilities

• Provide day-to-day administrative support on customer jobs
• Prepare, organize, and maintain sales documentation, agreements, amendments, and purchaser files.
• Assist with processing new home sales and ensuring required documentation is complete and accurate.
• Coordinate purchaser information, selections, upgrades, and changes with internal departments.
• Maintain accurate records within company systems, spreadsheets, and sales tracking tools.
• Track important deadlines and outstanding items throughout the sales and construction process.
• Assist with pricing requests, sales amendments, change requests, and related documentation.
• Communicate with Sales Representatives, Estimating, Design, Construction, and other departments to ensure information is distributed accurately and on time.
• Assist with maintaining price lists, specifications, sales packages, community information, and other sales materials.
• Respond to internal and external inquiries professionally and in a timely manner.
• Identify missing or conflicting information and proactively follow up with the appropriate team members.
• Provide additional administrative support to the Sales and Operations teams as required.

Candidate Requirements

• Previous administrative or sales support experience is preferred.
• Residential construction, homebuilding, real estate development, or new home sales experience is considered a strong asset.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple files, priorities, and deadlines simultaneously.
• Strong written and verbal communication skills.
• Comfortable communicating and coordinating across multiple departments.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Experience with homebuilding, CRM, ERP, or construction management software is an asset.
• Ability to learn new systems and processes quickly.
• Professional, dependable, and able to work both independently and as part of a team.