Sales Administration Coordinator

Vusion Group; Montreal; On-site; CAD 40,000 - 80,000; Full time

Job summary

An innovative retail tech company is seeking a Sales Administration Coordinator to enhance customer satisfaction and streamline sales processes. In this dynamic role, you'll manage sales orders, maintain customer records, and ensure compliance with sales policies. Join a forward-thinking team dedicated to transforming the retail landscape through IoT and data technologies. Enjoy a supportive work environment with generous paid time off, health benefits, and opportunities for career growth. If you thrive in a fast-paced setting and are passionate about making an impact, this is the perfect opportunity for you.

Benefits

35 Days Paid Time Off

Health & Wellness Benefits

Retirement Savings Plans

Family-First Support

Hybrid Work Model

Time Off to Volunteer

Career Growth Opportunities

Commute Benefits

Philanthropy Matching Donations

Qualifications

• Proven experience as a Sales Administrator or Sales Support Agent.
• Hands-on experience with SAP and MS Office, particularly Excel.

Responsibilities

• Process sales orders and maintain customer records.
• Ensure data accuracy in orders and invoices.
• Collaborate with accounting and logistics departments.

Skills

Organizational Skills

Multitasking

Client-Centric Approach

Result Orientation

Understanding of Sales Performance Metrics

Team Player

Ability to Work Under Strict Deadlines

Ability to Work Independently

Language Skills (English and Spanish)

Education

Bachelor's Degree in Relevant Field

Tools

SAP

MS Office (Excel)

Job description

Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Job Description

We build. We create impact.

As a Sales Administration Coordinator you will ensure excellent service standards, respond efficiently to client inquiries, and maintain high customer satisfaction.

1. Review and process sales orders while ensuring deliveries in compliance with the sales administration process;
2. Maintain and update sales and customer records;
3. Check data accuracy in orders and invoices;
4. Follow up on customer payments;
5. Collect necessary information to respond quickly to e-mails and customer/distributor requests;
6. Provide accurate order status within an appropriate timeframe;
7. Collaborate and interact with the accounting and logistics departments;
8. Ensure the proper implementation of our sales policy.

Qualifications

Qualifications we’re looking for.

1. Experience:
   • Proven work experience as a Sales Administrator or Sales Support Agent.
   • Hands-on experience with SAP and MS Office (MS Excel in particular).
2. Skills:
   • Excellent organizational and multitasking skills.
   • Client-centric approach and result orientation.
3. Abilities:
   • Understanding of sales performance metrics.
   • A team player with a high level of dedication.
   • Ability to work under strict deadlines.
   • Ability to multi-task and work independently.
   • Languages: English and Spanish mandatory; third languages appreciated.
4. Education:
   • Bachelor’s degree in a relevant field.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast-paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

1. Generous paid time off (PTO): 35 days PTO to enable work/life integration and promote a culture of trust.
2. Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
3. Financial future: While retirement savings plans vary by country, we help you plan for your future.
4. Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
5. Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
6. Time off to volunteer: Give back to your community.
7. Career Growth: E-learning opportunities and workshops, and global mobility potential.
8. Commute benefits: Up to $100/month per employee for commuting expenses.
9. Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information

All your information will be kept confidential according to EEO guidelines.