Sales Account Representative

Supermicro; Hanover; On-site; USD 68,000 - 85,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen Sales Account Representative, um das Vertriebsteam zu verstärken. In dieser spannenden Rolle haben Sie die Möglichkeit, Ihre sozialen Fähigkeiten in professionelle Verkaufskompetenz umzuwandeln, neue Verkaufschancen zu erschließen und Beziehungen zu bestehenden Kunden aufzubauen. Sie werden für die Verwaltung von Verkaufsaccounts, die Bereitstellung technischer Informationen und die Entwicklung starker Kundenbeziehungen verantwortlich sein. Diese Position bietet Ihnen die Chance, in einem schnell wachsenden Unternehmen zu arbeiten, das sich der Vielfalt und Inklusion verpflichtet hat.

Benefits

Umfassendes Leistungspaket

Potenzielle Boni

Aktienoptionen

Qualifications

• 2+ Jahre Erfahrung im Kundenservice in der Technologiebranche.
• Erfahrung in der Datenpflege mit Detailgenauigkeit.

Responsibilities

• Verwaltung von Verkaufsaccounts und Bereitstellung technischer Informationen.
• Entwicklung starker Kundenbeziehungen und Vorbereitung täglicher Berichte.

Skills

Kundenservice

Datenpflege

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Education

Associate Degree

Bachelor's Degree

Tools

Excel

Job description

Job Req ID: 26475

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC, and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our global expansion offers numerous opportunities for talented, passionate engineers, technologists, and business leaders to join us.

Job Summary:

We are seeking a dynamic and energetic Sales Account Representative to join our sales team! This role offers the opportunity to develop your social skills into professional sales expertise, source new sales opportunities, and build relationships with existing customers.

Essential Duties and Responsibilities:

1. Maintain sales accounts, provide technical and administrative product information, and perform daily clerical tasks such as typing correspondence, coordinating, data entry, quotations, and processing documents.
2. Monitor inventory, follow up on ETAs with purchasers, and communicate discrepancies to internal departments promptly.
3. Act as a liaison between sales, purchasing, production, procurement, and logistics departments.
4. Assist in intra-company project coordination between sales and other departments.
5. Manage client orders, address status updates, facilitate credit issues, and negotiate returns.
6. Develop strong customer service relationships, prepare daily reports, and communicate with clients.
7. Provide backup support for managers and team members.
8. Perform other duties as assigned.

Qualifications:

1. Associate degree required; Bachelor's degree preferred.
2. 2+ years of customer service experience in the tech industry is desirable.
3. Experience in data entry with attention to detail; familiarity with scheduling production and order tracking.
4. Strong communication skills across multiple disciplines, cultures, and geographies.
5. Experience in customer service, client interaction, and problem-solving skills.
6. Excellent organizational skills with a track record of meeting or exceeding goals.
7. Expertise in Excel is required.

Salary Range:

$68,640 - $85,000. The actual salary will depend on various factors including location, experience, education, and skills. Benefits include a comprehensive package, with potential bonuses and equity awards.

EEO Statement:

Supermicro is an Equal Opportunity Employer committed to diversity and inclusion. We provide equal opportunity to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, genetic information, or any other protected status.