SaaS Billing & Payments Specialist

Fullsteam; Toronto; On-site; CAD 60,000 - 85,000; Full time

Job summary

Fullsteam is seeking a Billing Specialist to support multiple business units in our Accounting Shared Services team. You will ensure accurate invoicing, manage subscriptions and estimates, and resolve billing discrepancies to maintain revenue integrity and customer satisfaction.

You will collaborate with customer servicing, sales, and finance, using NetSuite and Zuora to terminate, create, and modify invoices, process payments, and support month-end close.

Qualifications

• Related field or applicable billing experience.
• Proven experience in billing, accounts receivable, or financial analysis role.
• Strong analytical skills with attention to detail.
• Proficiency in Microsoft Excel and NetSuite and Zuora SuiteBilling; SaaS billing experience required.

Responsibilities

• Generate, terminate, review, and send invoices accurately and in a timely manner.
• Ensure adherence to billing schedules and deadlines.
• Resolve billing discrepancies promptly and accurately.
• Apply payments and reconcile billing records with customer accounts.

Skills

Billing

Accounts Receivable

Financial Analysis

Microsoft Excel

NetSuite

Zuora

SaaS Billing

Data Analysis

Regulatory Compliance

Communication Skills

Education

Bachelor's degree in Accounting

Tools

FloQast

Salesforce

Job description

Fullsteam is seeking a Billing Specialist to support multiple business units in our Accounting Shared Services team. You will ensure accurate invoicing, manage subscriptions and estimates, and resolve billing discrepancies to maintain revenue integrity and customer satisfaction.

You will collaborate with customer servicing, sales, and finance, using NetSuite and Zuora to terminate, create, and modify invoices, process payments, and support month-end close.