Rundle Bar - Server

Fairmont

Banff

On-site

CAD 33,000 - 35,000

Full time

2 days ago
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Benefits offered by this job

Subsidized staff accommodation
One complimentary meal per shift
Employee travel program discounts
Mountain Explorer Travel Program rates
Discounts at resort outlets

Job summary

Fairmont Banff Springs in Banff, Canada is hiring a Server to deliver memorable dining experiences at the Rundle Bar. You will greet guests, learn the menu, and uphold service standards in a dynamic, alpine resort environment.

Starting at about $17.22 per hour, with increases after six months and at three years to $18.22, the role offers staff housing on-site, meal perks, and staff travel discounts across Fairmont & Accor properties.

Qualifications

  • Pro-Serve certification required.
  • Minimum 2 years’ server experience in high-volume environments.
  • Extensive wine, beer and cocktail knowledge essential.
  • Must be able to carry and serve 3 plates at one time.
  • Flexible schedule including mornings, evenings, weekends and holidays.
  • Ability to lift and carry up to 40+ lbs and stand for 8+ hours.

Responsibilities

  • Handle opening/closing duties, stock, polish, and maintain storage areas.
  • Greet guests and coordinate with colleagues on preferences and allergies.
  • Maintain full knowledge of menu items and preparation methods.
  • Ensure service quality and use upselling techniques to boost revenue.
  • Maintain accurate billing, cash handling and float procedures.
  • Perform additional duties as assigned.

Skills

Pro-Serve Certification
Server experience
Wine knowledge
Carry 3 plates
Flexible schedule
Lift 40+ lbs

Job description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike.It's the perfect work/life combination.

Job Description

Be a part of our team as a Server, where you'll help create unforgettable dining experiences at our timeless Rundle Bar. Our dynamic approach to service ensures each guest receives personalized attention, making every meal memorable. Join us in delivering exceptional hospitality in a vibrant restaurant setting.

Starting Rate:$17.22 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $18.22

Job Duties Include:

  • Complete Daily Operations (i.e. opening and closing duties, stocking, polishing, cleaning and maintaining walk‑ins, fridges and other areas as assigned by the MOD)
  • Meet andgreet guests and coordinate with other colleagues and MOD regarding preferences, allergies and special occasions
  • Have full knowledge of all food and beverage menu items, garnishes, contents and preparation methods
  • Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue
  • Maintain accurate billing, cash handling and float procedures
  • Other duties as assigned
Qualifications

Your Skills & Qualifications:

  • Must have Pro-Serve Certification
  • Minimum 2 years’ experience as a Server in a high‑volume and fast paced environment required
  • Extensive wine, beer and cocktail knowledge is essential
  • Must be able to carry and serve 3 plates at one time
  • Schedule flexibility, including early mornings, late nights, weekends, holidays
  • Must be able to lift and carry up to 40+lbs and be able to be on your feet for 8 hours or more
Additional Information
  • Subsidized staff accommodation provided on‑site for full time status employees
  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Love, Jasper & Whistler
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

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