RQ11667 - Business Analyst - Senior

Flexstaf IT; Toronto; In loco; CAD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Flexstaf IT is seeking a skilled Business Analyst to gather, analyze, and document data, system, and business requirements. You will create use cases, user stories, and acceptance criteria, coordinating with IT and business teams to drive solutions.

Experience with Visio swim lanes and agile/waterfall methodologies is essential. You will liaise with vendors, lead workshops, and ensure clear documentation for project success, enabling data-driven decisions and process improvements across IT

Competenze

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in systems re-engineering and workflow optimization.
• Experience with database analysis and SQL language.

Mansioni

• Liaise between business users, IT teams, and external vendors.
• Lead requirements workshops, JAD sessions, and stakeholder interviews.
• Explain and document needs clearly for technical teams.
• Contribute to process improvements and workflow optimization.

Conoscenze

Requirements gathering

Business analysis

Use cases & user stories

Stakeholder engagement

Process modeling

Agile & Waterfall

Strumenti

JIRA

Confluence

Azure DevOps

Visio

Lucidchart

MIRO

Figma

SharePoint

MS Teams

Power BI

SQL

Advanced Excel

Descrizione del lavoro

Must Have:

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Experience with database analysis and SQL language.
• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).

Nice to have:

OPS or public sector exp.

Experience and Skill Set Requirements

1. Data & Business Analysis & Requirements Management (35%)

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in systems re-engineering and workflow optimization.
• Experience with database analysis and SQL language.

2. Stakeholder Engagement & Communication (25%)

• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Excellent documentation and presentation skills for communicating business needs to technical teams.
• Strong negotiation and facilitation skills to align diverse stakeholder interests.

3. Technical & Tools Proficiency (15%)

• Hands-on experience with data and business analysis tools, including:
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma
• SharePoint, MS Teams (for document management & team collaboration).
• Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
• Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

4. Systems Optimization & Digital Transformation (20%)

• Experience leading systems re-engineering initiatives to improve efficiency.
• Ability to identify automation opportunities and workflow enhancements.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• Strong problem-solving skills with a focus on data-driven decision-making.

5. Public Sector (OPS) Experience (5%)

• Prior experience working in Ontario Public Sector (OPS) or other government environments.
• Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).
• Understanding of OPS procurement, regulatory compliance, and service delivery models.