RQ11615 - Business Analyst I Toronto - Onsite

Analyst Technical Solutions; Toronto; On-site; CAD 76,000 - 83,000; Part time

Job summary

Analyst Technical Solutions in Ontario, Canada is seeking a Junior Business Analyst for a ~6-month contract, onsite within the OPS Government Services Integration Cluster. The role focuses on delivering I&T business analysis, gathering requirements, and collaborating with business stakeholders and technical teams.

You will document business needs, model processes, write user stories, perform SQL data analysis, and support change management across agile and traditional lifecycles.

Qualifications

• Elicit, scope, and document complex data, system, and business requirements.
• Create detailed process flow and swimlane diagrams using diagram tools.
• Write clear use cases, user stories, and acceptance criteria for IT solutions.
• Query databases and analyze data using SQL.
• Lead requirements discovery workshops and interviews.
• Proficient with Jira, Confluence, and Azure DevOps for tracking.
• Foundational knowledge of OPS public sector governance.

Responsibilities

• Gather, analyze, document, and validate business, data, and system requirements.
• Develop business architecture artifacts, process flows, and diagrams.
• Facilitate JAD sessions, interviews, and workshops with stakeholders.
• Define user stories, acceptance criteria, use cases, and non‑functional needs.
• Perform data analysis with SQL to inform solutions and improvements.
• Build traceability, monitor progress, and report to I&T management.

Skills

Requirements gathering

Process mapping

Use cases

User stories

SQL

Facilitation

Jira/Confluence/Azure DevOps

Governance awareness

Tools

MS Visio

Lucidchart

Jira

Confluence

Azure DevOps

Job description

Job Title: RQ11615 - Business Analyst
Location: Ontario, Canada (100% Onsite, 5 days/week)
Job Type: Contract (135 Business Days / ~6 Months, potential extension)
Rate: Up to $55-60/hr incorp
About the Role:We are seeking a Junior Business Analyst to join the Government Services Integration Cluster within the Ontario Public Sector (OPS). In this role, you will deliver a comprehensive range of I&IT business analysis services, collaborating closely with business stakeholders, subject matter experts, and technical teams to gather, document, and analyze business needs for digital and systems transformation initiatives.

Key Responsibilities

• Requirements Management: Gather, analyze, document, and validate business, data, and system requirements.
• Process Modeling: Develop business architecture artifacts, process flows, swim lane diagrams, and use case surveys using tools like Microsoft Visio and Lucidchart.
• Stakeholder Engagement: Facilitate Joint Application Development (JAD) sessions, conduct interviews, and lead workshops with cross-functional stakeholders.
• Solution Definition: Define user stories, acceptance criteria, use cases, and non-functional requirements aligned with agile and traditional project lifecycles.
• Data Analysis: Conduct data analysis and database queries using SQL to inform system solutions and workflow optimizations.
• Project Support: Build traceability matrices, monitor progress, support change management, and report updates to I&IT management.

Mandatory Qualifications (Must-Have)

• Requirements Gathering: Demonstrated experience eliciting, scoping, and documenting complex data, system, and business requirements.
• Process Mapping: Proven expertise creating detailed process flow and swimlane diagrams using MS Visio or similar diagramming tools.
• Use Cases & Stories: Hands-on experience writing clear use cases, user stories, and acceptance criteria for IT solutions.
• SQL & Data Analysis: Practical experience querying databases and conducting data analysis using SQL.
• Facilitation: Proven track record leading requirements discovery workshops, JAD sessions, and user interviews.
• Collaboration Tools: Proficient with Jira, Confluence, and Azure DevOps for project tracking and requirements management.
• Governance Awareness: Foundational knowledge of public sector or enterprise procurement, regulatory compliance, and service delivery frameworks.

Nice-to-Have Skills

• Public Sector Experience: Prior experience within the Ontario Public Sector (OPS), broader public sector, or municipal government environments.
• OPS Methodologies: Familiarity with the OPS Unified Project Management Methodology, Enterprise Architecture, and Gating Processes.
• Accessibility Standards: Working knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) compliance standards.
• Business Intelligence: Exposure to Power BI, Advanced Excel, or data visualization platforms.

Evaluation Criteria & Weighting

• 35% - Data & Business Analysis & Requirements Management
• 25% - Stakeholder Engagement & Communication
• 20% - Systems Optimization & Digital Transformation
• 15% - Technical & Tools Proficiency
• 5% - Public Sector (OPS) Experience