RQ00762 – Systems Analyst – Senior

S M Software Solutions Inc; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

S M Software Solutions Inc is seeking a Senior Systems Analyst in Toronto for a 1-year contract with onsite work 5 days a week. The role focuses on leading analysis, design, and integration for large-scale enterprise applications using Microsoft Dynamics 365 and the Power Platform.

The ideal candidate has 5–8 years of systems analysis experience, strong documentation skills, and the ability to collaborate with developers and business stakeholders to deliver scalable IT solutions.

Qualifications

• 5–8 years of experience in systems analysis or related IT role.
• Hands-on with Microsoft Dynamics AX/D365FO/C365CM including configuration and support.
• Experience with DMF and system integrations within D365 environments.
• Experience using Power Platform tools (Power Apps, Power Pages, Dataverse).
• Experience delivering large-scale enterprise applications.

Responsibilities

• Provide senior technical leadership and coordinate development, implementation, and maintenance of I&T solutions.
• Deliver technical design documentation and align with business goals while guiding stakeholders.

Skills

Microsoft Dynamics AX/D365FO

Data Management Framework (DMF)

System integrations

Microsoft Power Platform

Power Apps

Power Pages

Dataverse

Solution architecture

Technical documentation

SDLC leadership

Tools

Jira

Confluence

Lucidchart

Job description

Client: Supply Ontario - RQ00762

We are seeking a Senior Systems Analyst with 5-8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on experience with Microsoft Dynamics AX/D365 Finance and Operations (D365FO)/C365CM, Data Management Framework (DMF), system integrations, Microsoft Power Platform, Power Apps, Power Pages, and Dataverse. The successful candidate will lead solution analysis, system design, technical documentation, implementation, integration, and support activities for large-scale, business-critical enterprise applications, working closely with developers and business stakeholders to deliver effective, scalable, and cost-efficient I&IT solutions.

Role Snapshot

• Job Title: RQ00762 - Systems Analyst - Senior
• Client: Supply Ontario
• Work Location: 4100 Yonge Street, Toronto, Ontario, Canada
• Work Arrangement: Onsite - 5 Days per Week
• Start Date: September 8, 2026
• End Date: September 3, 2027
• Business Days: 259.00
• Hours: 7.25 hours per day, 5 days per week
• Public Sector Experience: Preferred

Must Have

• 5-8 years of experience as a Systems Analyst, Functional Consultant, or in a similar systems-focused IT role.
• Hands-on experience with Microsoft Dynamics AX/D365FO/C365CM, including system configuration and support.
• Experience working with Data Management Framework (DMF) and system integrations within D365 environments.
• Experience using Microsoft Power Platform tools, including Power Apps, Power Pages, and Dataverse.
• Experience delivering large-scale, business-critical enterprise applications.
• Experience in solution design, technical design documentation, and high-level solution architecture.
• Experience working closely with developers and developing innovative, out-of-the-box solutions.

Preferred Skills

• Experience supporting or participating in D365 Finance and Operations (D365 F&O) implementations.
• Exposure to Warehouse Management Systems (WMS) operating models.
• Experience working with eCommerce or related integrated platforms.
• Artificial Intelligence (AI) experience.
• Supply chain management experience, particularly in fulfilling orders from warehouses.

Responsibilities

• Provide senior technical expertise, project leadership, and coordination of activities in the development, implementation, and maintenance of a diverse range of cost-effective I&IT solutions.
• Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program and service goals and objectives while ensuring efficiency.

General Skills

• Provide specialized technical expertise in the overall analysis of the design and architecture of systems solutions.
• Evaluate recommendations and ensure that all recommended solutions for improvement are aligned with project goals and objectives.
• Identify short- and long-term project goals and objectives and, as a senior technical expert, define and identify program and service delivery requirements in support of the development and/or acquisition of client applications.
• Lead the analysis, development, and documentation of the design and architecture of systems solutions.
• Lead the development of testing, integration, and implementation of systems solutions into clients' applications.
• Guide feasibility studies and cost-effective analyses of proposed client I&IT initiatives and ensure that all studies and analyses are documented.
• Lead the technical aspects of projects related to the development and/or acquisition of a diverse range of client applications throughout all stages of the Systems Development Life Cycle (SDLC). This includes planning, scheduling, estimating resources, providing technical expertise, coordinating activities, monitoring progress, and providing management with project status updates.
• Demonstrate experience gathering requirements and translating business documents into technical specifications.
• Demonstrate experience leading development and support teams responsible for multidimensional and relational databases and their applications for effective planning, budgeting, strategizing, and forecasting procedures.
• Demonstrate experience designing and developing complex applications utilizing relational and multidimensional databases.
• Provide implementation and post-implementation support as required.
• Oversee the research and evaluation of technical components involved in the acquisition of software, hardware, technology, systems, and products.
• Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
• Provide coaching and direction to junior analysts throughout projects related to the development and/or acquisition of a diverse range of client applications across all stages of the Systems Development Life Cycle (SDLC).

Desirable Skills

• Knowledge of and experience with Rapid Application Development (RAD) methodologies.
• Knowledge of and experience with middleware and gateways.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Experience developing and maintaining documentation in accordance with established methodology.
• Good working knowledge of dimensions and facts.
• Knowledge of multidimensional structures, including cubes.
• Ability to gather, review, and provide feedback on business requirements.

Minimum Requirements

• Strong knowledge of supply chain and related business processes, including Product Information Management, Master Planning, Procure-to-Pay, and Order-to-Cash.
• Strong understanding of enterprise application environments and system integration concepts.
• Ability to translate business requirements into detailed system-level designs and configurations.
• Strong analytical and problem-solving skills, with high attention to detail.
• Strong written and verbal communication and interpersonal skills.
• Demonstrated ability to lead solution workshops, facilitate technical discussions, and align business and technical stakeholders on solution approaches.
• Ability to work effectively in Agile or hybrid delivery environments.
• Proficiency with tools such as Jira, Confluence, and Lucidchart, or similar tools.
• Ability to support production environments, troubleshoot issues, and resolve incidents independently.

Preferred Requirements

• Strong collaboration and stakeholder engagement skills across business and technical teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to identify opportunities for system optimization, automation, and continuous improvement.

Additional Terms

• Work Location: 4100 Yonge Street, Toronto, Ontario, Canada.
• Work Arrangement: Onsite, 5 days per week.
• Public Sector Experience: Preferred.