Senior Systems Analyst

Randstad; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Randstad Canada is seeking an experienced Senior Systems Analyst to lead solution analysis, architecture alignment, and system design for enterprise technology initiatives. You will translate business needs into scalable configurations and integrated workflows across ERP and CRM platforms, including D365 and Power Platform.

Location is Toronto, ON, onsite five days per week. The role emphasizes end-to-end ownership from discovery through post-implementation support with a focus on data

Qualifications

• 5 to 8 years of experience as a systems analyst or similar IT role.
• Hands-on with Microsoft Dynamics 365, CRM, and Power Platform capabilities.
• Experience with Data Management Framework (DMF) and Dataverse integrations.
• Experience building and configuring Power Apps, Power Pages, and Dataverse.
• Experience delivering and supporting large-scale enterprise applications.
• Knowledge of core enterprise processes: Procure-to-Pay, Order-to-Cash, PIM, Master Planning.

Responsibilities

• Lead solution analysis and system design translating business needs into scalable configurations.
• Configure, maintain, and support enterprise ERP and CRM platforms.
• Manage data flows and integration mappings between core systems and partners.
• Model processes, document diagrams, assess risks and dependencies.
• Facilitate workshops and align stakeholders with architecture plans.
• Provide guidance to QA and development teams through testing cycles.
• Lead production support and root-cause analyses for incidents.
• Mentor junior analysts on system design best practices.

Skills

Systems analysis

Power Platform

D365/CRM

Data integration

Process modeling

Stakeholder facilitation

Quality assurance

Tools

DMF

Dataverse

Power Apps

Power Pages

Job description

We are seeking an experienced Senior Systems Analyst to lead solution analysis, architecture alignment, and system design for enterprise technology initiatives. In this role, you will bridge business requirements and technical execution by translating business needs into scalable system designs, configuration specifications, and integrated workflows. Working across enterprise platforms, cloud integrations, and relational database environments, you will lead stakeholder workshops, conduct impact assessments, support production environments, and drive continuous optimization using intelligent workflows and modern automation capabilities.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 12-month contract

Public Sector Experience: Preferred.

Advantages

• D365 & Power Platform Focus: Direct hands-on analysis across D365 F&O, CRM, and Microsoft Power Platform capabilities.
• Enterprise Integration Scope: Drive high-value integration mapping utilizing Data Management Framework (DMF) and Dataverse.
• End-to-End Ownership: Lead initiatives from initial discovery and process modeling to configuration and post-implementation support.
• Predictable Onsite Collaboration: Work alongside business leads and technical teams in a dedicated 5-day onsite workspace.

Responsibilities

• Solution Analysis & System Design: Translate business needs into scalable system designs, functional specifications, and solution configurations aligned with enterprise standards.
• Platform Configuration & Administration: Configure, maintain, and support enterprise ERP and CRM platforms, leveraging integration frameworks, custom apps, and data repositories.
• Data Integration & Mapping: Manage data flows, integration specifications, and data management frameworks between core enterprise systems and partner platforms.
• Process Modeling & Impact Analysis: Document current and future-state process workflows, system diagrams, and data structures while conducting risk and dependency analyses.
• Cross-Functional Collaboration: Facilitate discovery workshops, lead technical discussions, and build consensus among business stakeholders, system architects, and technical delivery teams.
• Quality Assurance & Testing Guidance: Provide technical direction to development and QA teams, maintaining requirements traceability through build, testing, and release cycles.
• Production Support & Issue Resolution: Lead root-cause analysis to troubleshoot complex system incidents, resolve data issues, and ensure ongoing platform stability.
• Process Optimization & Mentorship: Identify opportunities for system automation and workflow enhancement while mentoring junior analysts on system design best practices.

Qualifications

• Systems Analysis Seniority: 5 to 8 years of experience as a systems analyst, functional consultant, or in a similar system-focused IT role (Strictly Required).
• Microsoft Dynamics & Power Platform: Hands-on experience with Microsoft Dynamics AX/D365/CRM, including system configuration, administration, and support (Strictly Required).
• Data Management & Integrations: Proven experience with Data Management Framework (DMF) and system integration patterns within D365 environments (Strictly Required).
• Power Platform Toolset: Practical experience building and configuring solutions using Power Apps, Power Pages, and Dataverse (Strictly Required).
• Large-Scale Enterprise Applications: Proven track record delivering and supporting large-scale, business-critical enterprise applications (Strictly Required).
• Supply Chain & Enterprise Processes: Solid knowledge of core business processes, including Procure-to-Pay, Order-to-Cash, Product Information Management, and Master Planning.

Preferred Assets

• Hands-on involvement in D365 Finance & Operations implementations.
• Exposure to Warehouse Management Systems (WMS) or integrated eCommerce platforms.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.