RPN Home Care Supervisor

Qualicare; London; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Independence

Bonus based on performance

Training & development

Mileage reimbursement for work-related

Job summary

Qualicare in London, Ontario is seeking a Registered Practical Nurse (RPN) to supervise day-to-day home-care operations. You will oversee client care coordination, manage caregiver scheduling, address service issues, and work closely with the business owner to make day-to-day decisions.

The role emphasizes nursing judgment, strong communication, and the ability to work independently to support a growing home-care operation.

Qualifications

• Must be actively registered as an RPN in Ontario.
• Strong organizational and communication skills.
• Willing to travel to client homes and partner facilities.

Responsibilities

• Conduct initial client assessments, develop care plans, and coordinate services.
• Respond to inquiries, schedule initial assessments, and set up care services.
• Manage caregiver schedules and arrange coverage for call-ins and no-shows.
• Support caregivers, address concerns, and resolve service issues.
• Participate in after-hours coverage and coordinate staffing solutions.
• Deliver occasional direct care to maintain service continuity.
• Maintain accurate documentation per nursing practice standards.

Skills

Organizational skills

Communication

Problem-solving

Independent work

Education

RPN registration (Ontario)

Tools

Scheduling software

Electronic medical records

Job description

Qualicare | London, Ontario

Benefits:

• Independence
• Bonus based on performance
• Training & development

RPN – Home Care Supervisor

Salary:

$60,000–$65,000 per year

About The Role

Qualicare is seeking a Registered Practical Nurse (RPN) to support day-to-day operations in a growing home-care business. This is an opportunity for a motivated, organized professional who combines nursing judgment with strong communication and problem-solving skills. The successful candidate will oversee client care coordination, manage caregiver scheduling, respond to service issues, and help ensure new clients get started with the right care. They will work closely with the business owner while taking initiative and making day-to-day decisions independently.

Key Responsibilities

• Conduct initial client assessments, develop care plans, and coordinate services.
• Respond to new client and referral partner inquiries, schedule initial assessments, and coordinate the setup of care services.
• Manage caregiver schedules and arrange coverage for PSW call-ins and no-shows.
• Support caregivers, address client and family concerns, and resolve service issues.
• Participate in scheduled after-hours phone coverage, coordinating staffing solutions and responding to client, family, and clinical concerns as appropriate.
• Deliver occasional direct care when needed to maintain service continuity.
• Maintain accurate documentation in compliance with College of Nurses practice standards.

Qualifications

• Current RPN registration in good standing with the College of Nurses of Ontario.
• Strong organizational, communication, clinical judgment, and problem-solving skills.
• Ability to work independently, manage competing priorities, and make sound decisions.
• A professional, client-focused approach when communicating with families, caregivers, and referral partners.
• Comfortable using scheduling software and electronic medical records.
• Valid driver's license and reliable transportation; travel to client homes and partner facilities is required.
• Weekend availability is mandatory, along with some after-hours on-call coverage.
• Previous supervisory or home-care experience is an asset but is not required. We welcome an RPN who is ready to develop their leadership and operational skills.

What We Offer

• Competitive salary of $60,000–$65,000 per year.
• Continuing-education support.
• Mileage reimbursement for eligible work-related travel.
• Career advancement opportunities.
• The opportunity to help build a growing home-care operation and make a meaningful difference for clients and families.

Flexible work from home options available.