Route Sales Representative (Delivery Driver)

Alsco-Uniforms-6; Nanaimo; On-site; CAD 30,000 - 41,000; Full time

Benefits offered by this job

Health and dental benefits

Job summary

Alsco Uniforms in Nanaimo, Canada seeks a Route Sales Representative (Delivery Driver) to meet customer needs through up-selling and proactive route management. You will handle deliveries, promote service lines, process payments, and maintain accurate route paperwork.

The role emphasizes safety, customer service, and timely deliveries.

Qualifications

• Valid driver's license; CDL if applicable.
• Minimum one year of safe driving experience.
• Excellent verbal and written communication in English.
• Ability to manage route paperwork and cash handling.

Responsibilities

• Solicit new customers and upsell across service lines.
• Deliver on schedule, maintain vehicle cleanliness, and complete route paperwork.
• Provide excellent customer service and build customer relationships.
• Monitor customer needs and report issues to supervision.
• Follow company policies and safety guidelines on routes.

Skills

Customer service

Route sales

Delivery driving

Communication skills

Education

High School graduation

Job description

Route Sales Representative (Delivery Driver)

Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. The Route Sales Representative will work only four (4) days each week on any of the days from Monday to Friday.

Essential Functions

• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
• Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• May work with and support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid drivers license, CDL when applicable.
• Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
• Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience.

Travel Requirements

• Daily, by delivery vehicle within a route.

Compensation

• $26.25 per hour plus commission pay for each route.
• Health and Dental Benefits provided.

Typical Environmental Conditions

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

• Physical Demands - sitting, grasping, driving, stooping, climbing stairs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.