Route Sales Representative

Alsco Uniforms; Edmonton; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Health and Dental Insurance

Paid Time Off

Pension Plan

Commission-based bonuses

Job summary

Alsco Uniforms in Edmonton, Canada, is hiring a Route Sales Representative. You will drive a daily route to deliver products, upsell lines, and provide proactive customer service while maintaining route paperwork and processing payments.

This role emphasizes building customer loyalty, meeting performance goals, and safely operating vehicles. We offer health insurance, pension, paid time off, and a starting wage of 25 CAD per hour with commission bonuses.

Qualifications

• High School graduation or similar experience.
• Valid driver's license with clean driving record.
• Minimum one year of safe and successful driving experience.
• Excellent customer service and route sales skills.
• Excellent English communication; good time management and teamwork.

Responsibilities

• Solicit new customers and up-sell/cross-sell all lines of service or product.
• Actively participate in promotions, training and audits.
• Follow policies on installing new customers and managing service needs.
• Ensure customer loyalty and provide outstanding service; build relationships and resolve concerns.
• Safely operate delivery vehicle on each trip and maintain vehicle cleanliness and inspections.
• Process customer payments and keep route paperwork current.
• Ensure timely deliveries, pick up soiled textiles and maintain inventories.
• Monitor competitive activity and keep service agreements current.
• Return from route and unload soiled textiles at the facility.
• Prepare route paperwork accurately and follow check-in procedures.
• Follow instructions and perform other tasks as directed.

Skills

Customer service

Route sales

Driving

Time management

Communication

Education

High School diploma

Job description

Classification

Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities including driving a daily route to deliver products to customers and return old back to facility. Performs other duties as required. Scheduled shifts are ten (10) hours per day, for four (4) days per week. Reports to the District Manager.

Essential Functions

• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
• Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• May work with and support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid drivers license.
• Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
• Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience.

Travel Requirements

• Daily, by delivery vehicle within a route.

Typical Environmental Conditions

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

• Physical Demands - sitting, grasping, driving, stooping, climbing stairs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Compensation

• $25.00 per hour pay to start, plus commission bonuses paid out based on the total revenue of the route worked.
• Paid time off.
• Health and Dental Insurance plan enrollment.
• Registered Pension Plan enrollment with contribution matched by employer.

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.