Route Sales Representative (Delivery Driver)

Alsco Uniforms; Nanaimo; On-site; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Health and dental benefits

Job summary

Alsco Uniforms is seeking a Route Sales Representative to meet customer needs through up-selling and cross-selling while delivering superior service. The role involves four-day work weeks on a Monday–Friday schedule and reports to the District Manager.

You will drive a delivery vehicle, manage route paperwork, and handle payments as part of daily route responsibilities. Qualifications include a valid driver’s license, a clean driving record, and excellent English communication skills.

Qualifications

• Must have a valid driver’s license and a clean driving record.
• Excellent customer service and route sales experience.
• High school diploma or equivalent; good English communication skills.

Responsibilities

• Solicit new customers, up-sell/cross-sell and sample all lines of service.
• Follow company policies to install new customers, manage needs and meet performance goals.
• Ensure timely and correct deliveries and maintain route paperwork and inventories.
• Handle customer payments and keep route paperwork current.
• Build customer loyalty, resolve concerns in cooperation with supervision.

Skills

Customer service

Route sales

Time management

English communication

Driver's license

Education

High School diploma

Job description

Classification

Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Classification

Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. The Route Sales Representative will work only four (4) days each week on any of the days from Monday to Friday.

Essential Functions

• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
• Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• May work with and support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid drivers license, CDL when applicable.
• Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
• Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience.

Travel Requirements

• Daily, by delivery vehicle within a route.

Compensation

• $26.25 per hour plus commission pay for each route.
• Health and Dental Benefits provided.

Typical Environmental Conditions

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

• Physical Demands - sitting, grasping, driving, stooping, climbing stairs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.