District Manager

Alsco Inc.

Nanaimo

Hybrid

CAD 85,000 - 120,000

Full time

8 days ago
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Benefits offered by this job

Quarterly bonus potential
Extended Health Care
Dental Care
Life Insurance
Disability
AD&D
Sick Time
Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a District Manager to oversee daily route operations and delivery performance. You will lead drivers and service teams, ensure high-quality customer service, and report to the Service Manager.

Travel within the branch area is expected; a valid license and clean driving record are required. Eligible for quarterly bonus and comprehensive benefits.

Qualifications

  • 3+ years in route operations, delivery management, or logistics leadership.
  • 1+ years in direct leadership or supervision roles.
  • Strong communication, customer service and conflict resolution skills.
  • Valid driving license and clean driving record; age 21+.

Responsibilities

  • Oversee daily execution of delivery and service routes for accuracy and efficiency.
  • Manage route schedules, territory coverage and workload distribution.
  • Lead, coach and develop route drivers and service team members.
  • Respond to escalated customer concerns, service issues and delivery challenges.
  • Promote and enforce all safety policies and operational procedures.

Skills

Leadership
Communication
Customer Service
Conflict Resolution

Job description

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient and high-quality service. The District Manager reports directly to the Service Manager.

You Will:
  • Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
  • Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
  • Lead, coach, and develop route drivers and service team members to drive performance and accountability.
  • Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
  • Promote and enforce all company safety policies, BC regulations (if applicable), and operational procedures.
What You Bring:
  • 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
  • 1+ years of direct leadership or supervisory experience.
  • Strong communication, customer service, and conflict resolution skills.
  • Valid driving license and a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.
Work Environment and Requirements:
  • Operate vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
  • Travel frequently within the branch area to customer sites.
  • May be required to drive a company-owned vehicle or employee-owned vehicle at company's discretion.
  • Recognize colors, sizes and types of products and count, add, and subtract accurately.
Compensation
  • Quarterly bonus potential
  • Extended Health Care, Dental Care
  • Life Insurance, Disability
  • Accidental Death and Dismemberment (AD&D)
  • Sick Time
  • Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit .

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Accommodation:

Alsco Uniforms is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with Accessible Canada Act, we are committed to providing accommodation for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please contact the branch with your request..

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and safety sensitive drug screening.

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