Route Sales Representative (Delivery Driver)

Ultipro; Calgary; On-site; CAD 49,000 - 60,000; Full time

Benefits offered by this job

Health and Dental Insurance

Registered Pension Plan

Job summary

Ultipro is seeking a Route Sales Representative (Delivery Driver) in Calgary. The role involves delivering textiles on a posted route, up-selling lines, and ensuring top-notch customer service with proactive route management.

Shifts are long, typically 10 hours per day, four days per week, with a compensation rate of $26.10 CAD per hour plus commission bonuses. A pension plan and health/dental insurance are provided.

Qualifications

• High School diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Minimum one year of safe driving experience.
• Strong customer service and communication skills.

Responsibilities

• Solicit and deliver to customers, up-sell/cross-sell products.
• Ensure timely, accurate deliveries and proper route paperwork.
• Maintain vehicle cleanliness and perform basic inspections.
• Provide excellent customer service and resolve issues with supervision.
• Follow safety policies and company procedures.

Skills

Delivery driving

Customer service

Communication

Time management

Teamwork

Education

High School diploma

Job description

Route Sales Representative (Delivery Driver)

Job Category: Canada

Requisition Number: ROUTE048608

• Full-Time
• Rate : $26.10 CAD per hour

Locations

Showing 1 location

Description

Classification:
Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary:
The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. Scheduled shifts are 10 hours per day, with 4 days of work per week.

Essential Functions:
- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
- Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments. Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
- Monitor and report competitive activity. Keep service agreements current and renewed.
- Return from route and off load soiled textiles in the receiving area of facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:
- May work with and support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid drivers license.
- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education:
- High School graduation or similar experience.

Travel Requirements:
- Daily, by delivery vehicle within a route.

Typical Environmental Conditions:
- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:
- Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Compensation:
- $26.10 per hour pay plus commission bonuses based on the revenue that the assigned route generates.
- Health and Dental Insurance provided.
- Registered Pension Plan provided.