Room Service Attendant Part Time

COMPASS GROUP CANADA; Ottawa; Hybrid; CAD 25,000 - 29,000; Part time

Job summary

COMPASS GROUP CANADA, through Eurest Dining, is seeking a part-time waitstaff in Ottawa to take food and beverage orders and deliver to guest rooms. The role requires at least 1 year in a food service environment and a Smart Serve certification, with a wage of $18.95/hour. Start date is as soon as possible. Location: 100 Elgin Street, Ottawa ON.

Join a team focused on delivering high-quality guest service, adhering to safety standards and client specifications in a fast-paced environment.

Qualifications

• Minimum one (1) year experience in a food service environment.
• Current Smart Serve certification as required by the province of Ontario

Responsibilities

• Greet guests and provide immediate attention.
• Take reservations and room service orders by phone.
• Serve meals to guests in guest rooms.
• Ensure cleanliness of dining areas and stations.
• Maintain food safety and sanitation procedures.
• Assist with inventory and supplies planning.
• Collaborate with team to improve service quality.
• Handle guest complaints professionally.

Skills

Guest service

Multi-tasking

Teamwork

Communication

Problem solving

Self-motivation

High-energy

Education

Smart Serve certification

Job description

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicablepaytransparencylegislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Details

Start: As soon as possible

Status: Part-Time

Wage: $18.95/hour

Location:100 Elgin Street, Ottawa ON

Job Summary

How you will make an impact: You will be responsible for taking food and beverage orders and efficiently delivering items to guest rooms

Rate of pay $18.95

Waitstaff Qualifications/Skills:

Demonstrated knowledge of a high-volume restaurant setting

Adaptability, decision-making, communication

Customer service

Planning, problem solving, and teamwork

Self-motivated, high-energy level, multi-tasking skills

Education, Experience, and Licensing Requirements:

Minimum one (1) year experience in a food service environment

Current smart serve certification as required by the province of Ontario

Responsibilities:

• Greeting guests as they come into the dining area and providing them with immediate attention.
• Answers the phone in a professional manner throughout the shift to make reservations/take room service orders.
• Communicates shift progress to the supervisor on shift.
• Ensures the organization of side stations and storage areas.
• Serves meals to guests in their guest room.
• Executes service in accordance with standards set out by the client.
• Attends to the details of each guest.
• Adheres to proper food handling, sanitation, and safety procedures.
• Ensures smooth seating of guests in the restaurant.
• Maintains cleanliness and sanitation of equipment, food storage, and work areas.
• Completes cleaning according to daily and weekly schedules.
• Listens to customer complaints and work to resolve them.
• Implements suggestions within parameter of position and refers more complex concerns to supervisor.
• Coordinates daily food/beverage supply inventory. Submits order to executive Chef/Sous Chef.
• Assists with orienting new employees to their work area.
• Contributes to daily, holiday, and theme activities in collaboration with other employees.
• Prepares alcoholic and non-alcoholic beverages as per the laid-out specs.
• Serves alcoholic beverages to guests based on the Smart Serve principles.
• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

All other responsibilities as requested by the management team.