Room Attendant - Full Time

Kibbi Technologies Inc.; Toronto; On-site; CAD 30,000 - 38,000; Full time

Job summary

Hyatt Regency Toronto is seeking a Room Attendant to maintain clean, comfortable guest rooms in accordance with brand standards and safety guidelines. The role supports an exceptional guest experience and requires a proactive, courteous approach within a team environment.

Responsibilities include restocking, housekeeping duties, and reporting maintenance or safety concerns. This full-time position involves shift work, including weekends, in a fast-paced hotel setting on site in Toronto.

Qualifications

• Minimum 1 year of cleaning experience in a hotel or related industry preferred.
• Ability to communicate effectively with guests, co-workers, and management.
• Strong organizational and problem‑solving skills.
• Good oral and written communication skills.

Responsibilities

• Removing all rubbish from waste bins and ashtrays.
• Making beds with fresh linen.
• Dusting furniture, lamps, shades, pictures, doors, and fixtures.
• Vacuuming and spot‑cleaning carpets.
• Cleaning, washing, and drying all bathroom areas.
• Replacing guest supplies in rooms and bathrooms.
• Reporting linens or bedding requiring replacement.
• Assisting guests courteously, including removal of trays or newspapers.
• Safeguarding master keys and hotel property.
• Greeting guests promptly and courteously in line with Hyatt service culture.

Skills

Cleaning experience

Customer service

Communication skills

Physical stamina

Teamwork

Job description

Organization- Hyatt Regency Toronto

Summary

Job Posting: Room Attendant – Housekeeping

Location: Hyatt Regency Toronto

Department: Housekeeping

Reports To: Executive Housekeeper

Employment Status: Full-Time

Status: Replacement

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a workplace that values respect, integrity, inclusion, empathy, experimentation, and well-being . At Hyatt, diversity, equity, and inclusion are central to our purpose: to care for people so they can be their best .

Job Summary

The Room Attendant is responsible for providing a clean, comfortable, and sanitized environment for all guests by servicing guest rooms in accordance with Hyatt brand standards, health and safety guidelines, and hotel procedures. This role plays a key part in delivering an exceptional guest experience.

Compensation

• Starting wage: CA$22.03/hour during probation
• After probation: CA$27.54/hour

Key Qualifications

• Minimum 1 year of cleaning experience in a hotel or related industry preferred
• Ability to communicate effectively with guests, co-workers, and management
• Strong organizational and problem‑solving skills
• Good oral and written communication skills
• Ability to perform physical tasks including standing, bending, pushing carts, and lifting up to 70 lbs
• Ability to work independently and as part of a team
• Must be legally entitled to work in Canada

Key Responsibilities

• Removing all rubbish from waste bins and ashtrays
• Making beds with fresh linen
• Dusting furniture, lamps, shades, pictures, doors, and fixtures
• Vacuuming and spot‑cleaning carpets
• Cleaning, washing, and drying all bathroom areas
• Replacing guest supplies in rooms and bathrooms
• Washing paintwork and doors as requested by the Floor Supervisor
• Reporting linens or bedding requiring replacement
• Assisting guests courteously, including removal of trays or newspapers
• Collecting and returning worksheets, HotSOS devices, and keys each shift
• Reporting rooms with Do Not Disturb signs or those not requiring service
• Reporting rooms requiring extra cleaning per established procedures
• Safeguarding master keys and hotel property
• Reporting malfunctioning equipment, maintenance needs, or safety hazards
• Reporting suspicious activity to Security
• Handling lost and found items in accordance with hotel procedures
• Ensuring guest room doors are properly secured
• Maintaining cleanliness and proper use of housekeeping equipment
• Greeting guests promptly and courteously in line with Hyatt service culture
• Performing other duties as assigned by management

Working Conditions

• Shift work including weekends and holidays may be required
• Hours of work and overtime are managed in accordance with the Ontario ESA
• Meal and rest periods provided as required by law

Accommodation & Equal Opportunity

Hyatt Regency Toronto is committed to providing a workplace that is inclusive and accessible. Employment accommodation is available in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) .

If contacted for an interview or employment opportunity, please advise the Human Resources Department of any accommodation requirements.