Housekeeper Part-time Union Hotel

Silver Hotel Group; Toronto; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel Stay Discounts

Volunteer Hour Rewards

Team Member Referral Program

Donations Matching

Job summary

Silver Hotel Group in Toronto is seeking a dedicated Housekeeper to clean guest rooms and bathrooms under supervision. You will promote a positive image of the property, be pleasant, honest, and ready to address guest requests.

Responsibilities include preparing rooms, making beds, replenishing supplies, handling guest items, performing rotation cleaning, maintaining area and equipment, attending to guest calls and requests, and contributing to guest satisfaction.

Qualifications

• Housekeeping skills and guest interaction abilities.

Responsibilities

• Enters and prepares the room for cleaning.
• Makes the bed(s) according to hotel standards.
• Replenishes guestroom and bath supplies.
• Delivers and retrieves items on loan to guests (e.g., iron, ironing boards).
• Performs rotation cleaning duties (steam cleaning, deep cleaning) as required.
• Maintains work area and equipment according to hotel standards.
• Attends to guest calls and requests; addresses complaints effectively.
• Contributes to guest satisfaction through proactive service.

Skills

Housekeeping

Guest service

Teamwork

Job description

Why Join Us?

Inspired by Toronto’s diverse local culture, Union Hotelis an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to becomethegathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and personalities mingle in this 189-room upper midscale property conveniently located within walking distance to all that downtown has to offer including shopping, theater, sports and culinary experiences. More than just a hotel room, we’re committed to rethinking the guest experience, breaking from convention, and offering a stay that truly stands out. At Union Hotel, we weave the best of local throughout our rooms, artwork, amenities, and food/beverage offerings, uniting guests, team members and our community on a journey to forge their own path.

We’re a hidden gem in plain sight.

We are looking for an Outlets Manager to join our team who is ready to roll up their sleeves, lead with heart, and help us build something exceptional!

Why You’ll Love Working With Us

Are you ready for your next career move? Here’s what’s in it for you

• A people-first environment where respect, appreciation, and fun are part of the everyday
• A chance to work with passionate, like-minded team members
• Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
• Annual Scholarship Opportunities (for you and your children)
• Annual Wellness Credits
• Donation Matching Program
• Volunteer Hour Rewards
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition
• Hotel Stay Discounts

Your Role

A hotel Housekeeper performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Room Division Supervisor and/or the Housekeeping Manager. The housekeeper is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.

The Housekeeper is primarily responsible for:

• Enters and prepares the room for cleaning;
• Makes the bed(s) according to hotel standards;
• Replenishes guestroom and bath supplies;
• Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
• Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
• Maintains work area and equipment according to hotel standards;
• Attends to guest calls, guest requests /guest complaints in the area assigned to him;
• Responsible for achieving and exceeding guest satisfaction;
• Other duties as assigned.

What We are Looking for...

• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
• Stand, sit, kneel, or walk for an extended period across an entire work shift;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• Must be available to work weekdays, weekends, and holidays as required.

This posting for an existing vacancy

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels.At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at905-362-9480.The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.