Room Attendant (Casual)

Civic Hotel; Surrey; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Hotel discounts at Marriott properties

Career advancement opportunities

Job summary

Civic Hotel, Autograph Collection, in Surrey, BC, seeks a Room Attendant to maintain pristine guest rooms and deliver warm, attentive service.

Reporting to the Executive Housekeeper, you will multitask in a fast-paced, guest‑focused environment, ensure rooms meet brand standards, and handle duties with care and professionalism.

We offer competitive wages and generous hotel discounts at Marriott properties worldwide, plus opportunities for career advancement in our growing group.

Qualifications

• A minimum of 1 year Room Attendant experience in a boutique or luxury hotel.

Responsibilities

• Enter guest rooms following access procedures and verify vacancy.
• Greet guests and handle requests promptly.
• Remove trash and dirty linen.
• Clean bathrooms and bedrooms.
• Replace amenities and linen; ensure supplies.
• Check electrical items and report damages.
• Vacuum and mop floors; wipe surfaces.
• Maintain cleanliness in line with hotel policies.
• Adhere to safety and hygiene policies.
• Report for duty in uniform.

Skills

Organization

Detail oriented

Stamina

Multitask

Flexible schedule

Job description

13475 Central Ave, Surrey, BC V3T 0L8, Canada

Job Description

Posted Monday, August 24, 2026 at 7:00 AM

Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central SkyTrain. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.

We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.

Who You Are

You care about creating a warm, seamless guest experience

You take pride in great hospitality, and the small details that make a stay memorable

You are a team player, enjoy collaborating with colleagues, and bring a positive, professional attitude to the team

You can multitask and enjoy a fast-paced environment

You are authentic, brave, accountable and detail-oriented

Why Join Our Team?

Competitive wages

Generous hotel and dining discounts at thousands of Marriott properties worldwide

Career advancement with the hotel and our diverse group of companies

Convenient location steps from Surrey Central SkyTrain Station

Company events, including our annual Holiday Party

Role Summary

Reporting to the Executive Housekeeper, the Room Attendant will be responsible for the cleaning of the hotel guest rooms.

Key Accountabilities

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Handles guest requests in a timely and professional manner, ensuring guest needs are met.

Remove trash, dirty linen and terry.

Clean bathroom and bedroom.

Replace guest amenities and supplies in room. Replace linen and terry.

Check that all electrical items are in working order. Reporting any damages or items not working.

Wipe all surfaces. Dust, polish and remove marks from walls and furnishings.

Clean and buff all glass and mirror surfaces.

Vacuum carpets and clean all tile floors.

Performs all assigned duties and tasks in a timely and efficient manner in accordance with established company policies and procedures.

Understands and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety.

Ensures that all irregularities, potential and real hazards are identified and reported immediately.

Reports for duty punctually wearing complete uniform at all times.

Performs any other duties as assigned by management.

Education and Experience

A minimum of 1 year Room Attendant experience in a boutique or luxury hotel.

Skills and Abilities

Highly organized with the ability to multitask in a fast paced environment.

An eye for detail and a personal standard of perfection

Ability to stand for long periods of time with continually having to bend and lift.

Energetic, highly motivated and willing to learn to develop new skills.

Must be able to work alone or in a group and have a flexible schedule

13475 Central Ave, Surrey, BC V3T 0L8, Canada