Room Attendant

Whistler Village Inn + Suites; Whistler; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Development opportunities

Meal discounts

Free beverages

Advancement training

Gym facilities

Accommodation discount

Staff discounts

Longevity pay increments

Flexible hours

Job summary

The Whistler Village Inn and Suites in Whistler, BC invites energetic hospitality professionals to join our Adventure Service Team as housekeeping specialists. We value guest satisfaction, teamwork, and personal growth, offering a supportive, adventure-friendly work environment in the heart of Whistler Village.

You will perform housekeeping duties across resort units, maintain high cleanliness standards, assist with supplies, and contribute to a positive guest experience.

Responsibilities

• Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms
• Maintains and adheres to housekeeping detail standards
• Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies
• Makes beds
• Replenishes supplies, such as kitchenware and toiletries
• Sorts, counts, folds, marks, or carry linens
• Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
• Maintain positive customer and associate relationships
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
• Handle guest issues to resolution in effort to improve the guest experience and elevate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up
• Make appropriate service recovery recommendations
• Promote team work and quality service through daily communications and coordination with other departments.

Job description

Join our Adventure Service Team!

The Whistler Village Inn and Suites is an equal opportunity employer. We welcome applications from all qualified individuals. We develop our people and help them become outstanding hospitality leaders. We seek qualified, energetic, and self-motivated hospitality professionals who put their personal stamp on guest service excellence. We provide our people with a caring and fun work environment and cater to lifestyles of adventure seekers. We are centrally located in the heart of Whistler Village and provide our employees with the opportunity to work flexible hours based on their adventure requirements. We support our team member’s personal and professional growth within a dynamic, successful company that is passionate about hotel management.

WE OFFER

• A great work environment with opportunities for development and career advancement


• 40% off meals in the Keg Restaurant


• Free coffee and tea service


• Training for advancement


• Use of facilities (Gym, Sauna, Hydro Spa and Pool)


• Highly competitive compensation in Whistler


• Accommodation discount with Atlific Hotels and Resorts


• Some staff discounts on local activities


• Increments to pay scale based on longevity


• Flexible hours and work schedules

Job Duties

• Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms


• Maintains and adheres to housekeeping detail standards


• Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies


• Makes beds


• Replenishes supplies, such as kitchenware and toiletries


• Sorts, counts, folds, marks, or carry linens


• Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.


• Maintain positive customer and associate relationships


• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction


• Handle guest issues to resolution in effort to improve the guest experience and elevate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up


• Make appropriate service recovery recommendations


• Promote team work and quality service through daily communications and coordination with other departments.