Room Attendant

Coast Hotels Limited; Nanaimo; On-site; CAD 30,000 - 40,000; Full time

Job summary

Coast Hotels Limited seeks a Room Attendant for their Nanaimo location. The role involves ensuring cleanliness and hygiene in guest rooms and public areas, working within a team to deliver high customer service standards, and adhering to safety protocols. Ideal candidates will have experience in housekeeping and strong communication skills.

Benefits

Employee Discounts

Training & Development

Career Advancement Opportunities

Qualifications

• Minimum 1-year experience in a similar position is an asset.
• Physical ability to lift minimum 40 pounds and stand for extended periods.
• Good verbal and written English communication skills.

Responsibilities

• Review room assignments and discuss with Housekeeping Supervisor.
• Follow procedures for cleaning and making up of rooms.
• Conduct inspections of assigned rooms for deficiencies.

Skills

Customer Service

Teamwork

Attention to Detail

Communication

Education

High School Education

Job description

Posted Tuesday, June 10, 2025 at 10 : 00 AM

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability,and the growth and development of our Ambassadors.

The Room Attendant will contribute to the overall success of the hotel by ensuring that the Coast Hotels cleanliness and hygiene standards are consistently met for all guest room and public areas of the Hotel. This position will also be responsible for maintaining a positive work environment in the housekeeping area while maintaining high internal / external customer service standards.

Responsibilities :

• Reviews and discusses room assignment sheet with Housekeeping Supervisor at the beginning of every shift
• Is committed to working safely, including adherence to safety regulations, hygiene and cleanliness
• Follows Coast Hotels procedures for the cleaning and making up of rooms
• Changes linens in assigned guest rooms according to established policies and procedures
• Ensures that all room amenities are in place, and that all drapes, sheers, windows and balcony doors are closed and locked prior to room completion.
• Conducts daily inspections of assigned rooms for deficiencies and immediately completes work orders for the maintenance department
• Conducts room checks and informs Housekeeping of any discrepancies
• Turns in all lost & found items to the Housekeeping Office immediately upon leaving an assigned floor
• Ensures that the housekeeping cart is fully supplied, and that all needed supplies and equipment are in good working order
• Sorts recyclable items according to Coast Hotels recycling program guidelines
• Other duties as assigned by the Executive Housekeeper

Skills / Knowledge / Experience :

• Minimum 1-year experience in a similar position an asset
• Successful completion of high school education preferred, but combination of experience and education will be considered
• Physical requirements include the ability to lift, push and pull a minimum of 40 pounds, to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist
• Demonstrated ability to work in a fast paced, multi-tasking team environment
• Demonstrated superior customer service philosophy
• Good verbal and written English communication skills
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities& more!

Coast Hotels is an Equal Opportunity Employer

Coast Hotels would like to thank all interested applicants

Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

J-18808-Ljbffr

Create a job alert for this search

Room Attendant • Nanaimo, Regional District of Nanaimo, Canada