Room Attendant

InnVest Hotels; Fredericton; On-site; CAD 30,000 - 38,000; Full time

Job summary

InnVest Hotels is seeking a Housekeeping Room Attendant to join their team. The role involves cleaning and servicing guest rooms, providing excellent customer service, and maintaining high standards of cleanliness. Ideal candidates will be organized, energetic, and able to work independently or as part of a team. Previous experience in hotel cleaning is a plus but not required. Join a leading company in the hospitality industry and contribute to outstanding guest experiences.

Qualifications

• Previous hotel cleaning and customer service experience are assets.
• Ability to lift and carry objects up to 25 pounds.
• Outstanding organizational and time management skills.

Responsibilities

• Clean and service assigned guest rooms in a timely manner.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart and replenish items as required.

Skills

Organizational skills

Interpersonal skills

Time management

Customer service

Job description

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels, making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse, from Vancouver, BC to Corner Brook, NL, and experientially diverse, from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Activities

The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to:

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning requests from guests or management promptly.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.

Competencies We Are Seeking

• Previous hotel cleaning and customer service experience are assets but not required.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for extended periods.
• Flexible attitude to scheduled shifts – nights, weekends, and holidays may be required.
• Flexible and energetic, able to work under pressure.
• Literacy skills – reading, writing, and oral communication.
• Outstanding organizational, time management, and interpersonal skills.
• Ability to work independently and in a team with minimal supervision.
• Self-motivated, honest, creative, and capable of working collaboratively.

InnVest Hotels is an inclusive employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request during all stages of the recruitment process. We appreciate all applications; however, only those selected for an interview will be contacted.

Qualifications

Skills

Behaviors

Preferred

Team Player

Works well as a member of a group.

Detail Oriented

Capable of carrying out a task with all necessary details to ensure quality.